About this role
Clearing Specialist
Unified Payments Services Limited
Unified Payments Services Limited is a group of companies with services including Banking, Payment Scheme, Financial Technology, Digital Commerce, Value Added Service, Payment Solutions, Software Solutions, etc. Unified Payments is a principal member or licensed acquirer of American Express, Mastercard, Visa and UnionPay; and has been instrumental in building the infrastructure that supports Nigeria’s modern payments ecosystem.
We are recruiting to fill the position below:
Job Title: Clearing Specialist (2–3 years of experience)
Location: Ilupeju, Lagos
Job Objective(s)
- To provide operational and technical support for the organization’s clearing and settlement platforms, ensuring accurate and timely processing of transactions.
- The role is responsible for monitoring clearing activities, supporting reconciliation, investigating transaction exceptions, resolving basic processing issues, and escalating complex issues appropriately to ensure reliable clearing and settlement services.
Duties & Responsibilities
- Monitor daily clearing transactions and platform activities to ensure accurate and timely processing.
- Identify, investigate, and resolve basic transaction exceptions, failed transactions, rejects, reversals, and processing discrepancies.
- Support daily clearing and settlement activities, including transaction validation, file processing, settlement preparation, and confirmation.
- Assist with daily transaction reconciliation across clearing systems and internal platforms, escalating unresolved discrepancies for further investigation.
- Monitor transaction flows, system interfaces, processing queues, and system logs to identify potential technical or operational issues.
- Provide first-level technical and operational support for clearing and settlement platforms and escalate complex issues to the appropriate technical teams.
- Support system testing, upgrades, enhancements, deployments, and other approved changes affecting clearing and settlement platforms.
- Collaborate with internal Technology, Operations, Finance, and other relevant teams to resolve transaction and clearing-related issues.
- Maintain accurate records of incidents, exceptions, reconciliations, and resolutions, and prepare routine operational reports.
- Adhere to established operational procedures, service level agreements, security requirements, and applicable clearing and payment industry regulations.
Key Performance Indicators
- As agreed from time to time based on business exigencies.
Job Requirements
Education
- Bachelor's Degree or equivalent (BSc. / B.Eng / HND.) in any of the following: Computer Science, Computer Engineering, Electrical / Electronic Engineering, Telecommunications Engineering, Network Engineering, Software Engineering, Data Science, Cyber security, Management Information Systems (MIS), Information Systems, Information Technology or a related discipline.
Experience
- 2–3 years of relevant experience in payment operations, transaction processing, clearing and settlement, technical support, banking, fintech, or a related field.
Key Competency Requirements:
- Payment & Clearing Knowledge – Basic understanding of electronic payments, transaction processing, clearing, settlement, and reconciliation processes.
- Analytical & Problem-Solving Skills – Ability to analyse transaction information, identify discrepancies, investigate issues, and determine appropriate actions.
- Technical & Systems Awareness – Basic understanding of payment platforms, system interfaces, databases, transaction monitoring, and technical support processes.
- Accuracy, Risk & Compliance – Strong attention to detail and commitment to data accuracy, operational controls, security, and compliance with established procedures.
- Communication, Teamwork & Learning Agility – Good communication and collaboration skills, willingness to learn, accountability, and ability to work effectively under pressure.
Reporting Relationships: Functionally and administratively reports to:
- Functionally reports to: Head, Clearing & Settlement Technical Support