Cleaning Crew- Citizens Live at The Wylie

Job title: Cleaning Crew- Citizens Live at The Wylie

Job Summary

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales, we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support, it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care.” We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

Who Are You?

You are passionate and motivated, driven with an entrepreneurial spirit, resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on. Residents of the Greater Hill District and surrounding neighborhoods are encouraged to apply. We will host a hiring event for residents closer to the grand opening. Details will be announced as they become available.

The Job

Citizens Live at The Wylie is seeking passionate and hardworking individuals to join our Cleaning Crew.

What This Role Will Do

The role includes performing table maintenance duties according to service standards, responding to guest inquiries and requests in a courteous and polite manner, maintaining line of sight and atmosphere control by circulating through the work area throughout the shift, keeping floors neat, clean and free of food, trash and other obstacles, cleaning all spills immediately and using floor signs to caution guests and staff, putting all trash and recyclable products in proper receptacles, cleaning and stocking the line to par throughout the shift, following housekeeping standards per policy, ensuring that trash cans and slim jims are clean, free of odor and lined, keeping dust pans clean and free of stuck-on debris or odor, separating glass, cardboard and plastics per local codes, pre-rolling and storing table paper per venue specifications, staying current on all standard operating procedures, turning all lost and found items into management on duty, attending pre-shift meetings conducted by management on duty prior to the start of each shift, and assisting other employees as needed.

The role also includes cleaning and dusting all areas of the venue, sweeping and mopping floors, cleaning and maintaining restrooms, refilling toilet paper, paper towel, sanitary napkin and soap dispensers, cleaning and polishing hardware such as doors, woodwork, door handles, push plates, kick plates, metal handrails, cigarette urns and drinking fountains, vacuuming and spot cleaning rugs, replacing burned-out light bulbs or reporting the same to a supervisor, maintaining service rooms and storage areas in a clean orderly manner, maintaining an adequate supply of cleaning equipment, materials and supplies, using cleaning tools such as mops, brooms, squeegees, cleaning cloths, sponges, pails, brushes, vacuum cleaners, and other tools, removing wastepaper baskets and containers and emptying them into trash containers and cleaning the area after trash has been picked up, and reporting all repairs required and safety and fire hazards to a supervisor. The position requires observing safety standards and practices and may include additional general cleaning of the venue and related duties as required or assigned within the job classification.

What This Person Will Bring

Required: preferred experience in cleaning services or related work, ability to read, write and follow written instruction, detail-oriented and a team player with a positive can-do attitude, consistent availability, sense of urgency, time management, critical thinking and decision making, high school diploma, and tolerance of all cultures, music and art forms.

Preferred: experience in high-volume kitchen operations, food service as an expeditor or server in a high-volume environment, and exceptional communication skills.

Physical Demands/Working Environment

The work environment is fast-paced and the position requires extended periods of standing, bending, stooping, reaching, and being on your feet. The role may require lifting or moving up to 50 pounds using proper lifting techniques and tolerance of loud noises.

Equal Employment Opportunity

We are passionate and committed to our people and are dedicated to diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will support you in balancing work and home life, and encourage applications from people irrespective of gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave or the denial of family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex, gender identity and gender expression, sexual orientation, or any other basis protected by law. We will consider qualified applicants with criminal histories in a manner consistent with applicable fair chance laws. We also offer reasonable accommodations for applicants with disabilities and will participate in a timely interactive process to identify reasonable accommodations if requested.

Hiring Practices

The preceding job description is designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies aim to place the most qualified persons in a timely and efficient manner and may include promotion from within, referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting, and search firms.