Claims Support Coordinator – Latin American Region
About this role
About the Role
As a Claims Support Coordinator, you can make a world of difference to our policyholders in moments when they need you the most; from holiday losses to catastrophic events like accidents, fires and hurricanes. Your main task will be to deal with their claim documents and assign new claims or activities to our team’s Adjusters for them to process. You’ll be communicating regularly with customers and third parties as you assess and take decisions on the evidence of their claims. What You'll Do
- Process basic claim activities, such as maintaining assignation databases
- Upload documents to the system, processing payments to insured, etc.
- Communicate with customers and third parties to assess evidence and make decisions on claims
- Report complaints and compliments received via email or phone What We're Looking For
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