Claims Specialist, Property

Claims Specialist, Property

What you’ll do here:

• Investigates, manages, and settles high complexity property claims and various claims.
• Provide a superior quality of customer service to external and internal customers.
• Analyze the information gathered, interpret insurance policy wording, determines coverage, assesses damage.
• Within established authority limits, negotiate with customers, claimants, lawyers, and insurers to settle claims, while managing costs efficiently and effectively
• Gather factual versions of the circumstances of the claim from insureds, third parties and other stakeholders to determine the circumstances, causes and eligibility of claims.
• Assist in the evaluation and negotiation of large losses
• Anticipate recoveries and direct the investigation accordingly.
• Actively collaborate with the various related departments in the claims and underwriting departments, as well as outside specialists.
• Build relationships and collaborate with different teams including our rely partners, engineers, appraisers, underwriting and legal.
• Adhere to company standards and guidelines for file documentation while ensuring sound management of external fees and costs.
• Stay in the know about current insurance products and trends in appraisal and investigation techniques and services.

What you bring to the table:

• University degree or any combination of training and experience deemed relevant for the role
• A minimum of 3 years related experience in Property Claims Adjusting is required.
• High-level knowledge of the Xactimate
• Comprehensive knowledge of mitigation (IICRC), construction, and repair procedures
• Effective verbal communication skills, with experience in interviewing, coaching others, and dealing with clients
• Good written communications skills to draft claims reports

Ce poste jouera un rôle essentiel au sein de notre équipe. This position will fill an essential role in our team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.