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Claims Manager

Thyssenkrupp
Essen, North Rhine-Westphalia, Germany Posted Aug 4, 2026
Hybrid

About this role

Your responsibilities

Are you passionate about driving commercial impact and leading complex claim processes in a global Automotive environment?

At thyssenkrupp Forged Tech you will play a key role in improving profitability on a project and customer level by identifying and executing margin improvement projects including claim processes across our global business.

You will own and manage the systematic identification of customer/project profitability gaps, the investigation of root causes, the quantification of commercial damages and the initiation as well as execution of improvement projects with a focus on customer claims.

Join us to drive structured claim processes, support high-impact negotiations, and contribute directly to sustainable business performance.

You will Monitor and improve project and customer profitability, identifying underperforming or loss-making cases across our global project portfolio Drive root cause analyses and define margin improvement measures, while collaborating with Sales, Finance, Procurement, and Operations Quantify commercial impact and translate into structured claims including preparation of customer communication Define

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