About this role
Job title: Claims Management Analyst
About the Role Join us as a Claims Analyst to grow your experience in handling complex claims. Make your mark in Claims. Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
What You'll Do
- Analyzing the scope and extent of coverage of primary policies with deductibles.
- Clear and concise written and verbal communication with insureds, TPAs, brokers and underwriters.
- Make regular and appropriate contact with internal and external customers including leading national Fortune 500 companies. Give guidance to insureds and/or brokers to manage expectations.
- Effectively strategize and budget the litigation of each claim through discussions with counsel, vendors and insureds. Establish with defense and coverage counsel clear ground rules in order to maintain financial control of budget and expenses.
- Maintain and manage a diary system to efficiently manage and resolve assigned claim inventory.
- Independently negotiate high exposure claims with top plaintiff attorneys nationwide including attending mediations and trials as necessary.
- Completing all required file and management reports, participating in roundtables, and performing necessary reconciliation reports with the TPA.
- Property and casualty licenses required. Must be obtained within 6 months.
What We're Looking For
- Property and casualty licenses required (must be obtained within 6 months); Property and Casualty licenses preferred.
- 3+ years previous general and auto liability claims experience preferred.
- Experience with Claims Third Party Administrators preferred.
- Must possess excellent communication, interpersonal, analytical, and persuasive skills.
- Have proven organizational, time management and customer service skills.
- Understanding of claim litigation process.
- Motivated individuals who are interested in the potential for an upwardly mobile career path.
- Windows XP and Microsoft applications skills necessary.
- Ready to accelerate your career? We would love to hear from you.
Nice to Have
- Optional/preferred qualifications (only if mentioned).
Compensation & Benefits
- At AIG, our Total Rewards Program offers a comprehensive benefits package that extends beyond time spent at work to support health, wellbeing and financial security - as well as professional development - to bring peace of mind to you and your family.
- We foster a culture of inclusion and belonging and offer flexible work arrangements and other resources through ERGs and Volunteer initiatives.