Claims Investigator

Claims Investigator - SE Virginia Job in Richmond, Virginia

Richmond, Virginia

Position Type: Full Time

Req ID: 2026-1693899

Date posted: 09/30/2026

Company Overview:

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you’re ready to grow with the best, explore a career with us and make a difference.

Allied Universal is hiring a Claims Investigator. Claim Investigators validate the facts of loss for Insurance claims through scene Investigations, claimant and witness Interviews, document retrieval and data Interpretation.

• Pay Rate: $19 - $28 / hr
• Must possess a valid driver's license with at least one year of driving experience
• Private Investigator’s license required prior to applying

Responsibilities

• Investigate insurance claims for a variety of coverage to include workers’ compensation, general liability, property and casualty and disability

• Gather information independently and in collaboration with clients and case managers through various methods such as data collection, interviews, research, and scene investigations

• Follow guidance from the handling insurance adjuster to perform field tasks essential to the investigation

• Develop and document information on any investigation in a professional and expert manner by writing clear, concise, and grammatically correct reports, memos, and letters

• Run appropriate database indices if necessary and verify the accuracy of results found

• Qualifications (Must Have)

• Must possess one or more of the following:

• Bachelor’s degree in Criminal Justice

• Associate’s degree in Criminal Justice with a minimum of four (4) years of demonstrated experience conducting complex insurance investigations or adjusting complex claims

• High school diploma with a minimum of six (6) years of demonstrated experience conducting complex insurance investigations or adjusting complex claims

• Ability to be properly licensed as a Private Investigator as required by the states in which you work

• Post offer, must be able to successfully complete the Allied Universal Investigations training/orientation course

• Minimum of two (2) years of demonstrated experience conducting insurance claims investigations or adjusting complex claims

• Working knowledge and understanding of anti-fraud laws, insurance regulations, and compliance rules and standards in their home state and within their designated region of the country

• Special Investigative Unit (SIU) Compliance knowledge

• Ability to type 40+ words per minute with minimum error

• Flexibility to work varied and irregular hours and days including weekends and holidays

• Proficient in utilizing laptop computers and cell phones

• Preferred Qualifications (Nice to Have)

• Military experience

• Law enforcement

• Insurance administration experience

• One or more of the following professional industry certifications

• Certified Fraud Investigator (CFE)

• Certified Insurance Fraud Investigator (CIFI)

• Fraud Claim Law Associate (FCLA)

• Fraud Claim Law Specialist (FCLS)

• Certified Protection Professional (CPP)

• Associate in Claims (AIC)

• Chartered Property Casualty Underwriter (CPCU)

Benefits

• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance

• Seven paid holidays annually, sick days available where required by law

• Vacation time offered at an initial accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law

• Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.