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Claims Examiner (TPBI)

Zurich Insurance Company Ltd.(current page)
Kuala Lumpur, Malaysia
On-site

About this role

Position: Claims Examiner (TPBI)

Position Overview: We are seeking a detail-oriented and experienced Third-Party Bodily Injury Claims Specialist to join our team. The ideal candidate will be responsible for managing and resolving third-party bodily injury claims with a focus on delivering exceptional service while ensuring compliance with company policies and legal requirements.

Key Responsibilities

  • Claims Management: Investigate, evaluate, and settle third-party bodily injury claims in a timely and efficient manner. This includes gathering relevant information and analyzing medical reports and other documentation.
  • Negotiation: Negotiate settlements with claimants, legal representatives, and other stakeholders to resolve claims effectively. Ensure that settlement offers are fair, within company guidelines, and legally sound.
  • Compliance: Ensure that all claims processes adhere to company policies, industry standards, and legal regulations. Stay updated on changes in laws and regulations affecting bodily injury claims.
  • Continuous Improvement: Identify opportunities and contribute to the development of best practices in claims management.

Qualifications

  • Education: Bachelor’s degree in Law, Insurance, or a related field.
  • Experience: Minimum of 2 years of experience handling third-party bodily injury claims, preferably in an insurance or legal environment.

Skills

  • Strong analytical and investigative skills with attention to detail.
  • Excellent negotiation and communication skills.
  • Proficiency in claims management software and Microsoft Office Suite.
  • Ability to manage multiple claims and priorities effectively.

Knowledge:

  • In-depth understanding of bodily injury claims processes and relevant legal concepts.

  • Familiarity with medical terminology and injury assessment.

  • You are the heart & soul of Zurich!

  • At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

  • We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

  • Let’s continue to grow together!

  • Location(s): MY - Kuala Lumpur

  • Schedule: Full Time

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