Claims Appraiser

Job title: Claims Appraiser

The Claims Appraiser contributes to Wawanesa’s goal of delivering an exceptional and consistent claims service experience through the inspection and estimation of automobile physical damage and/or property damage claims including market value calculations. Daily travel is required.

Job Responsibilities

• Inspect, evaluate and write appraisal estimates pertaining to the physical damage of automobile, homeowner, farm or commercial losses using estimating software.
• Communicate with insureds, auto body shops, contractors and adjusters as required to ensure accurate and complete estimates.
• Negotiate automobile total losses.
• Estimate the value of automobile, homeowner, farm or commercial salvage.
• Establish and maintain business relationship with independent repair contractors/vendor.
• Assist adjusting personnel when necessary by providing expert advice on auto or property damage losses.
• Assist in resolving issues that arise in regards to estimates.
• Manage timely and efficient inspection appointments at various locations.
• Perform re-inspections as assigned.
• Maintain accurate records based on company standards and policies within the claims system.
• Supplement the National Catastrophe Team as required for Corporate Catastrophe Response in any region.
• Remain up-to-date with legislative changes, trends in the insurance industry, estimating practices and developments in vehicle or property repair procedures and materials.
• Perform other duties as assigned.

Qualifications

Homeowners, Farm & Commercial:

• 3+ years’ experience property field adjusting, with knowledge and experience in the creation/analysis of property repair estimates, or 2+ years’ experience as a building restoration estimator, or similar and related experience..
• Strong knowledge of and ability to use Xactware Estimating Software.

All:

• Effective communication skills both oral and written.

• Ability to work in a fast paced, changing environment.

• Strong negotiation skills.

• Position requires the ability to lift up to 15 lbs. on a daily basis.

• Position requires medium mobility at appraisal locations to include frequent bending and crouching to ground level, inside tight spaces, climbing ladders and periods of upward viewing and stretching to perform.

• comprehensive estimates with photographs.

• A valid driver license is required, along with maintaining a clean driving record. Position requires frequent extended periods of sitting behind the wheel of a company vehicle.

• Diversity Equity, Inclusion & Belonging

• At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people – this is supported by having a representative workforce.

• We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas.

• We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to

• All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.

• Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.