Circularity Coordinator

Circularity Coordinator

Where you sit As our Circularity Coordinator, you’ll be part of the sustainability team working closely with brilliant people across the business and reporting into Circularity Services Senior Manager. You’ll be right at the heart of fast‑moving projects that shape how we show up for our consumers - today and tomorrow.

Where you contribute Circularity is a core part of Dr. Martens strategy and future customer experience. The Circularity Coordinator is responsible for supporting the roll out and day-to-day coordination of circularity initiatives across key markets. This spans resale, repair, trade-in, care and customization across all channels (e.g. eComm and retail executions as well as any community touchpoints).

This role works cross-functionally to support the phased implementation of circularity initiatives, and ensure projects are delivered on-time and to budget. The candidate will be a completer-finisher that enjoys supporting delivery of both large and smaller scale initiatives, from launching resale in new markets to one-off circularity events and launches.

Core accountabilities As our Circularity Coordinator, you will be responsible for:

• Lead the planning, launch and optimisation of circularity services across key markets, including resale, repair, trade-in, care and customisation initiatives.
• Manage end-to-end project delivery, coordinating timelines, budgets, resources, risks, dependencies and governance to ensure successful execution.
• Engage and align internal stakeholders, markets and external partners, driving collaboration, communication and seamless operational delivery.
• Monitor service performance and impact, maintaining circularity data and reporting, identifying improvement opportunities, and enhancing the customer experience across digital, retail and community channels.

Key skills & capabilities Put simply, the key things we’re looking for are:

• Proven ability to deliver complex cross-functional projects, managing timelines, budgets, resources, dependencies and multiple market stakeholders.
• Strong prioritisation and problem-solving skills, able to balance competing demands, identify risks early and drive pragmatic solutions to keep delivery on track.
• Confident stakeholder manager and communicator, building alignment across internal teams, external partners and markets while ensuring clear ownership and accountability.
• Passionate about circularity and customer experience, with a data-driven approach to measuring performance, identifying opportunities and driving continuous improvement.

What’s in it for you?

• Hybrid working
• Welcome free pair of Docs
• Buy as you Earn Share scheme
• 65% off all Docs
• 50% off Accessories
• Pension Scheme through Aviva
• Life Assurance
• 25 Days Annual Leave + Bank Holidays
• Private healthcare
• 2 paid volunteer days per year

Ready to fill your boots? If you’re excited to own your impact, shape the future of an iconic brand, and grow your career in a place that champions individuality - we’d love to hear from you.

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.

We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.

Benefits

• Being part of Dr. Martens means joining a global community built on self-expression, courage and care. We want our people to feel valued, supported and empowered to thrive, both inside and outside of work. From wellbeing and recognition to experiences that connect you with our brand and culture, these core benefits are some of the ways we support our teams around the world. While some benefits differ by location, our commitment to our people remains the same.

• Welcome Free Pair of Docs

• Staff Discount

• Development Programmes

• Employee Assistance Programme

• Volunteer Days

• Vacation Days