Chief Program Officer

Chief Program Officer at Living Goods

Living Goods aims to save lives at scale by supporting digitally empowered community health workers (CHWs). We work with governments and partners to leverage smart mobile technology, rigorously strengthen performance, and relentlessly innovate to cost-effectively deliver high-quality, impactful health services.

Chief Program Officer

• Job Type Full Time
• Qualification MBA/MSc/MA
• Experience 15 years
• Location Nigeria
• Job Field Project and Program Management

About The Role

Living Goods is hiring a Chief Program Officer to lead programs that bring life-saving health services to millions of families.

• The Chief Program Officer (CPO) provides strategic leadership and operational oversight across Living Goods' global program portfolio, ensuring high-quality, evidence-driven delivery at scale. The CPO sets program strategy and priorities, stewards the frameworks and tools that enable consistent country-level execution, and leads the organization's Performance, Evidence and Insights function, ensuring that robust evidence, learning, and performance insights drive strategic decision-making, program improvement, and organizational impact.
• The role also shapes Living Goods' innovation agenda, stewarding the pipeline of new approaches, tools, and delivery models from concept through adoption and scale to define the next frontier of community health impact. Critically, the CPO serves as the connective tissue between program and technology, ensuring that digital health tools and data systems are purposefully embedded into delivery models to strengthen community health worker performance and improve health outcomes.
• The CPO leads disciplined geographic expansion, strengthens donor and fundraising alignment, and ensures that program knowledge is systematically generated, captured, and shared across the organization, maximizing Living Goods' impact, efficiency, and scale

Reporting Scope

• The Chief Program Officer (CPO) reports to the Chief Executive Officer and serves as a member of the Global Executive Team. The role provides strategic leadership and oversight across the organization's Performance, Evidence and Insights, Innovation, Program Strategy, and Country Incubation functions, with accountability for program strategy, budget stewardship, fund transfers, and decision-making as set out in Living Goods' Delegation of Authority Framework.

Key Responsibilities

• Program Strategy & Portfolio Support: (30% of time)

• Provide strategic direction and shared capabilities that countries can draw on to strengthen impact, efficiency, and scale.

• Set global program strategy and priorities across existing and new initiatives, aligned with Living Goods' strategy and Theory of Change.

• Enable strategic portfolio prioritization and trade-offs, offering frameworks and insights to inform leadership decision-making.

• Shape geographic expansion and portfolio evolution, including criteria for scale, focus, consolidation, or exit.

• Set strategic direction for the innovation pipeline and its pathways to country adoption and scale.

• Build and steward strategic partnerships, including new government partnerships that countries can leverage where they add value.

• Shape fundraising priorities and decisions based on program strategy and performance insights.

• Execution for Impact: (20% of time)

• Strengthen country-level delivery performance by providing shared frameworks, digital and data tools, and performance oversight — ensuring technology serves as a force multiplier for program quality and efficacy.

• Design and steward global program frameworks, standards, and models based on evidence to guide consistent, high-quality delivery at country level.

• Own and evolve the performance operating system — including tools, practices, and ROI focus — used across countries.

• Enable cross-country performance review, learning, and continuous improvement.

• Drive and monitor the innovation stage gates to optimize innovation pipeline delivery and lifecycle.

• Serve as the programmatic voice in shaping how digital health tools are designed and deployed — partnering closely with the CTO to ensure technology investments are grounded in frontline delivery realities and community health worker needs, rather than owning the technology itself.

• Work with the technology team to ensure shared digital and data tools are fit-for-purpose, translating program requirements into actionable inputs for the technology roadmap.

• Ensure that digital tools genuinely support community health worker performance and that adoption is embedded in program quality standards.

• Improve ways of working, systems, and processes between global and local teams to deliver quality programs at scale.

• Capabilities & Incubation: (10% of time)

• Identify opportunities to enhance program effectiveness through evidence and learning; translate findings into practical program design and policy recommendations.

• Scaffold rapid-cycle learning and knowledge sharing across countries; promote adoption of proven approaches.

• Steward risk management and compliance across all programs, ensuring alignment with donor requirements and Living Goods policies.

• Qualifications and Experience

• 15+ years of relevant program management experience, including leadership of large, multi-country programs in health or a related sector.

• Demonstrated record of strategic leadership, program design and scale, and experience working with governments, donors, and partners.

• MBA/MSc/MA or equivalent advanced degree.

• Strong analytical capability, data-driven decision making, and the ability to translate evidence into action.

• Experience managing budgets, fundraising, and working with diverse, cross-cultural teams.

• About Living Goods

• Living Goods is a mission-driven NGO focused on delivering high-impact, digitally-enabled health services through community health workers. We work with governments and partners to leverage technology, strengthen performance, and drive sustainable health outcomes for families.

Benefits

• Competitive salary and benefits package commensurate with experience.
• Opportunity to lead at scale in a mission-driven organization.
• Collaborative, inclusive culture with a focus on continuous learning.