About this role
Chief Operations Officer (Engineering Services & Facility Manager) at International Facilities Services Limited - IFS
IFS is an international facilities management company operating global standards to wide range of clients in Nigeria, Ghana, South Africa and the Middle East.
Our expert staff members with many years of experience in the Facilities Management industry ensure clients facilities needs are fully catered for. The services are intended to provide cost effective...
Chief Operations Officer (Engineering Services & Facility Manager) Job Type Full Time Qualification BA/BSc/HND Experience 10 years Location Lagos Job Field Engineering / Technical
The Role
As COO, you'll be the operational backbone of the Group — coordinating people, projects, and clients across our full portfolio.
You will: Oversee end-to-end operations across facility management (soft & hard services) and engineering service lines Serve as the primary point of leadership for service delivery, customer satisfaction, and operational performance Drive projects from planning through delivery, ensuring quality, timelines, and budgets are met Lead and align operations, customer service, and sales support functions Translate strategy into clear operational plans and measurable KPIs Strengthen client relationships and support business development and account growth Build accountability, structure, and performance discipline across teams
Who We're Looking For Strong background in facility management, engineering management, or complex service operations Must have hands on technical experience with Power, Electrical and or HVAC systems preferably COREN registered Highly organized, decisive, and execution-focused Confident engaging directly with clients, vendors, and internal teams Commercially minded, with a natural instinct for supporting sales and account growth Calm under pressure, adaptable, and able to juggle multiple priorities without dropping the ball
Experience & Background 10+ years in technical operations, facility management, engineering services, or project management Proven track record coordinating multi-site operations or service portfolios Strong stakeholder management and customer-facing experience Demonstrated success leading cross-functional teams