About this role
Section: DESCRIPTION WE’RE HIRING 🔔
CHIEF OPERATING OFFICER (COO)
Location: Lekki Phase 1, Lagos | Full-time, On-site
Age: 30+ (mature and smart)
Salary: ₦800k-₦1.2m monthly depending on experience + performance-based bonuses
Starting date: immediately -January 2027
We’re seeking an exceptional, commercially minded COO to lead, oversee daily operations, build profitable partnerships and deliver outstanding customer experiences. Health and wellness and pharmaceuticals.
Key Responsibilities
- Lead and manage all departments, staff and daily operations.
- Drive sales, profitability, business development and customer retention.
- critical thinking and relationship building
- Develop relationships with hospitals, pharmacies, clinics and international suppliers.
- Oversee procurement, distribution, budgets and financial performance.
- Creating ideas that will increase sales and drive business forward
- skills in marketing and creative direction
- Manage CRM systems, staff performance and weekly/monthly reporting.
- Maintain excellent service standards, operational efficiency and regulatory compliance.
Requirements
- Bachelor’s degree in Business, Pharmacy, Healthcare Management or a related field.
- Completed NYSC or valid exemption certificate.
- Minimum 8 years’ relevant experience in a SENIOR role .
- Proven experience in healthcare, pharmaceutical distribution, medical equipment or wellness center management.
- Strong leadership, financial management, CRM and analytical skills.
- Established supplier networks and healthcare industry relationships.
- Excellent negotiation, customer service and retention skills.
- Knowledge of Nigerian healthcare regulations and emerging wellness trends.
- West African distribution experience is a strong advantage.
- Hospitality or luxury customer experience background is an added advantage.