CHIEF OPERATING OFFICER (COO)

Job title: CHIEF OPERATING OFFICER (COO)

Location

Lekki Phase 1, Lagos, Nigeria

Salary

NGN 800,000 - 1,200,000 monthly

Employment Type Full-time

Work Arrangement On-site

Sector Healthcare & Medical

Experience Level Senior (5-8 years)

Application Deadline November 7, 2026

Job Description

We are seeking an exceptional and commercially astute Chief Operating Officer to spearhead our operations and drive significant growth.

In this pivotal role, you will be responsible for overseeing all daily operations, cultivating profitable partnerships, and ensuring the delivery of outstanding customer experiences within the health and wellness and pharmaceutical sectors.

Your leadership will be crucial in managing departments, staff, and driving sales, profitability, and business development initiatives. You will also play a key role in developing vital relationships with hospitals, pharmacies, clinics, and international suppliers, while meticulously managing procurement, distribution, and financial performance.

This position requires a strategic thinker adept at generating innovative ideas to increase sales and propel the business forward. You will manage CRM systems, monitor staff performance, and ensure robust weekly and monthly reporting, all while upholding excellent service standards, operational efficiency, and strict regulatory compliance.

Key Responsibilities

• Lead and manage all departments, staff and daily operations.
• Drive sales, profitability, business development and customer retention.
• Critical thinking and relationship building.
• Develop relationships with hospitals, pharmacies, clinics and international suppliers.
• Oversee procurement, distribution, budgets and financial performance.
• Creating ideas that will increase sales and drive business forward.
• Skills in marketing and creative direction.
• Manage CRM systems, staff performance and weekly/monthly reporting.
• Maintain excellent service standards, operational efficiency and regulatory compliance.

Qualifications

• Bachelor’s degree in Business, Pharmacy, Healthcare Management or a related field.

• Completed NYSC or valid exemption certificate.

• Minimum 8 years’ relevant experience in a SENIOR role.

• Proven experience in healthcare, pharmaceutical distribution, medical equipment or wellness center management.

• Strong leadership, financial management, CRM and analytical skills.

• Established supplier networks and healthcare industry relationships.

• Excellent negotiation, customer service and retention skills.

• Knowledge of Nigerian healthcare regulations and emerging wellness trends.

• West African distribution experience is a strong advantage.

• Hospitality or luxury customer experience background is an added advantage.

• Benefits & Perks

• Performance-based bonuses

• About This Role

• The Nigerian health and wellness sector is experiencing significant growth, driven by increasing healthcare awareness and demand for pharmaceutical products. As Chief Operating Officer, you will be instrumental in navigating this dynamic landscape. Your role will involve strategic leadership in areas such as API integrations, supply chain optimization, and regulatory compliance. You will directly impact business ROI by driving profitability, expanding market reach through strategic partnerships, and enhancing customer experiences. This position offers a unique opportunity to shape the operational trajectory of a growing pharmaceutical entity and contribute to its long-term success.

• Who Should Apply

• How to Stand Out When Applying

• Posted Date

• October 25, 2026