About this role
Job title: Chief of Staff to the Chief Customer Officer
About the Role
The Hershey Company is seeking a Chief of Staff to the Chief Customer Officer (CCO). This role serves as a strategic right-hand, driving Hershey’s global brand agenda and orchestrating the execution of the strategic plan and top-priority initiatives across the U.S. business. It coordinates cross-functional teams and processes to enable the CCO to focus on high-impact decisions and to bridge strategy with execution across the enterprise.
What You'll Do
- Lead the CCO's annual planning process and strategy on behalf of the CCO, including aligning business unit plans with enterprise objectives and preparing strategy reviews.
- Orchestrate execution of the strategic plan and top-priority initiatives, ensuring progress across the U.S. business.
- Coordinate cross-functional teams and business processes to enable the CCO to focus on high-impact decisions while maintaining momentum on key projects.
- Bridge strategy and execution to improve decision quality and speed and optimize how global brand strategies are implemented enterprise-wide.