About this role
The Chef De Cuisine at POMPOM Restaurant runs the kitchen operations at the kitchen in coordination the Restaurant Manager and FOH Team by overseeing the day-to-day business performance and supports the Executive Sous Chef and peers in the hotel daily Operations. This position requires strong managerial, communication and leadership skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
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Work in the kitchen leading by example and cooking with the team.
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Apply principles of culinary science and Apply principles of food chemistry.
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Apply sensory analysis to food and beverage preparation and presentation.
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Innovate with new culinary ingredients and trends.
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Integrate business continuity management into organization’s operations.
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Overseeing food and beverage hygiene policies, cost and quality controls, high volume production operations, quick service, fine dining, inventory control, and site/outlet and equipment maintenance.
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Master cook and chill methods.
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Plan and develop menus for PomPom Restaurant and support Hotel Dining Operations.
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Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
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Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.
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Assists Executive Sous Chef with all kitchen operations and preparation.
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Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
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Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.
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Assists in determining how food should be presented and creates decorative food displays.
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Maintains purchasing, receiving and food storage standards.
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Ensures compliance with food handling and sanitation standards.
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Performs all duties of kitchen managers and employees as necessary.
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Recognizes superior quality products, presentations and flavor.
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Ensures compliance with all applicable laws and regulations.
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Follows proper handling and right temperature of all food products.
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Operates and maintains all department equipment and reports malfunctions.
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Checks the quality of raw and cooked food products to ensure that standards are met.
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Supervises and coordinates activities of cooks and workers engaged in food preparation.
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Leads shifts while personally preparing food items and executing requests based on required specifications.
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Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision-making; demonstrates honesty/integrity; leads by example.
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Encourages and builds mutual trust, respect, and cooperation among team members.
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Serves as a role model to demonstrate appropriate behaviors.
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Maintains the productivity level of employees.
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Ensures employees understand expectations and parameters.
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Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
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Ensures property policies are administered fairly and consistently.
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Communicates performance expectations in accordance with job descriptions for each position.
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Recognizes success performance and produces desired results.
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Ensuring Exceptional Customer Service
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Provides services that are above and beyond for customer satisfaction and retention.
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Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
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Sets a positive example for guest relations.
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Empowers employees to provide excellent customer service.
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Interacts with guests to obtain feedback on product quality and service levels.
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Handles guest problems and complaints.
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Maintaining Culinary Goals
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Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
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Develops specific goals and plans to prioritize, organize, and accomplish your work.
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Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.
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Trains employees in safety procedures.
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Managing and Conducting Human Resource Activities
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Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
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Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
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Participates in the employee performance appraisal process, providing feedback as need
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Brings issues to the attention of the department manager and People and Culture as necessary.
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Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
SPECIFIC EXPERIENCE WE'RE SEEKING:
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Solid experience and expertise in Peruvian-Nikkei Cuisine with south American background.
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Prior experience in restaurant with similar style of cuisine like: COYA, La mar, Amazonico, Manko or Chotto Matte.
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Candidates must have been in a similar role for 3-5 yrs. in luxury Restaurants, Hotels & Resort, with pre-opening experience.
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2 or 4-year degree in Culinary Arts or Hospitality Management is preferred.
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Food Handler Certification.
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Able to coordinate and manage a team while handling multiple priorities under tight timelines in a rapidly changing environment.
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Able to learn, retain, and present product, menu, and allergy information to guests and staff.
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Knowledge or ability to quickly learn financial and business metrics and their effect on the restaurant operation.
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Advanced and adaptable knowledge of culinary arts, oenology, pastry, banquet, in-room dining, as well as management skills is preferred.
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Knowledge of Microsoft Windows operating system, Microsoft Office Suite, restaurant POS system, inventory management and/or procurement software experience, payroll and timekeeping software, business and accounting software may be required.
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Food and Beverage culinary management experience with demonstrated leadership.
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Extensive knowledge of food handling and sanitation standards.
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Understanding of purchasing and maintenance of kitchen equipment.
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Basic Financial management skills e.g., ability to understand and manage operating budgets, forecasting and scheduling, DSR.
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Ability to acquire and maintain relationships e.g., associates, customers, vendors.
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Ability to effectively manage labor productivity.
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Strongly demonstrated creativity in all areas relating to food.
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This position requires a flexible schedule, must be able to work evenings, weekends, and holidays.
Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.
Salary range: $80,000.00 USD - $90,000.00 USD annually, plus annual bonus.