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Change Management Manager (CMO)

Aloha Consulting Group (ACG)
Ha Noi, Ha Noi, Vietnam Posted Oct 22, 2026
Full-time

About this role

ACG_3926_JOB

Our client is a leading banking company that is looking for a qualified candidate to join their firm.

  1. Management Responsibilities
  • Define the department’s overall direction, objectives, and working culture.

  • Develop and implement departmental work plans in alignment with organizational priorities.

  • Lead, manage, and develop the team to ensure effective execution and capability enhancement.

  • Evaluate employee performance and overall work effectiveness.

  • Provide recommendations regarding staffing, recognition, rewards, and other people-related matters within the department.

  1. Change Management Responsibilities

Change Planning

  • Provide overall direction for change management activities in alignment with the Bank’s strategic objectives and develop short- to medium-term plans covering a 1–3 year horizon.

  • Review and approve the scope, level, and key focus areas of change management programs.

  • Determine intervention priorities and establish overall implementation principles for change initiatives.

Change Management Planning & Coordination

  • Lead the development and proposal of enterprise-wide change management directions, principles, and approaches.

  • Oversee the preparation and submission of the overall change management plan, including scope, priorities, key concepts, and implementation methods.

  • Act as the key coordination point between the Change Management Office and SMO, PMO, CoE, and other relevant units.

  • Recommend resource allocation, budgets, and priority levels for individual change programs in accordance with the approval process.

  • Provide strategic advice to and report to the Executive Management Board on the overall effectiveness of change management activities.

Implementation Management

  • Review and approve detailed change management content and activities to ensure consistency with the overall approved plan and direction.

Monitoring & Evaluation

  • Assess the overall effectiveness of transformation initiatives based on actual data and implementation results.

  • Report to the Executive Management Board and provide recommendations for periodic adjustments to change management plans.

Driving Innovation & Building a Transformation Culture

  • Establish operating mechanisms for a core network of transformation champions.

  • Develop frameworks and programs to promote a transformation culture and new ways of working across the organization.

  • Develop concepts and key messages for innovation, initiative, and idea-generation programs in line with the Bank’s overall direction at each stage.

  • Perform other duties as assigned by the Head of Strategy Division.

Requirements

  • Bachelor’s degree in Banking & Finance, Economics, Human Resources, Communications, Business Administration, or a related field.

  • Strong knowledge of strategy, management models, change management methodologies, organizational culture, and change intervention solutions such as communications, training, and policy initiatives.

  • At least 6 years of experience in the Banking and Financial Services sector, with professional exposure to strategy, communications, training, human resources, or project management.

  • At least 3 years of experience in a managerial position at Department Head level or above.

  • Strong communication and stakeholder engagement skills.

  • Excellent presentation and inspirational communication capabilities.

  • Strong long-term planning and strategic thinking skills.

  • Proven leadership and management capabilities.

  • Contact: Huy Le*

  • Due to the immense number of applications, only shortlisted candidates will be contacted.**

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