About this role
Certified Medical Assistant (New York City)
What You'll Do
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Phlebotomy: Perform blood draws with exceptional technique and a calm, reassuring presence. Our members notice the difference between a good stick and a great one — you're the great one. Handle specimen processing, labeling, and lab logistics end to end.
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Patient Care & Visit Support: Room patients, take vitals, administer EKGs and point-of-care testing, prep for procedures, and keep the clinical day running smoothly for our physicians.
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Prior Authorizations & Referrals: Own prior auths from submission to approval — imaging, medications, specialist visits. Coordinate referrals with specialist offices and imaging centers across the city and follow through until the patient is seen.
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Navigate the NYC System: Use your working knowledge of New York's hospital systems (Mount Sinai, Lenox Hill / Northwell, NewYork-Presbyterian / Weill Cornell), imaging centers, and pharmacies to keep care moving — calling, faxing, portal-chasing, and following up so patients never have to.
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Keep the Clinic Ready: Inventory, supplies, exam room turnover, equipment checks, and the operational details that make a clinical space feel effortless.
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Certification & Experience
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Current national MA certification required: CMA (AAMA), RMA (AMT), or CCMA (NHA).
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Expert phlebotomist — 2+ years of regular, high-volume draw experience. You'll demonstrate your technique during the interview process. Separate phlebotomy certification (CPT) a plus.
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3+ years as a medical assistant in outpatient, primary care, or specialty practice.
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Hands-on prior authorization experience — you've worked insurer portals, peer-to-peer queues, and know how to get to 'approved.'
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Familiarity with NYC hospital systems, imaging centers, and specialist landscape strongly preferred.
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EKG, point-of-care testing, and EMR proficiency.
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Meticulous attention to detail, self-starter and team player.
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Location: New York City (Hudson Yards/Soho) — full-time, in person, Monday–Friday
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Compensation: $60,000–$75,000, commensurate with experience
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JOB ID: 179213