Centre Manager

Elite Talent Placements

Elite Talent Placements - Navigating Nigeria's complex and competitive business landscape requires innovative thinking and proactive initiatives. Elite Talent Placements (ETP) excels in corporate training and talent acquisition, offering a unique approach that goes beyond standard training providers. We connect your organization with globally renowned industry experts, ensuring you receive top-tier training that propels your business forward.

We are recruiting to fill the position below:

Job Title: Centre Manager

Location: Benin, Edo

Department: Management & Operations

Reports to: Group General Manager

Role Purpose

• Lead day-to-day operations so that laboratory, imaging and patient services are delivered safely, accurately and on time within professional and regulatory requirements, while growing patient volumes, revenue and reputation.

Key Responsibilities

• Operations: Oversee laboratory, imaging, reception, sample collection and results delivery; set and monitor turnaround times, patient flow and scheduling.

• Quality and clinical governance: Maintain quality systems, SOPs, calibration and QC records so results are accurate, traceable and reviewed before release.

• Regulatory compliance: Keep facility, equipment and staff licences valid (e.g. MLSCN, RRBN, NNRA); stay inspection-ready and close findings on time.

• Patient experience and confidentiality: Handle complaints and service recovery; enforce confidentiality and data protection under the Nigeria Data Protection Act.

• Equipment and suppliers: Manage reagents, consumables, preventive maintenance and service contracts; purchase only within approved limits via Group procurement.

• Financial management: Own revenue, cost and cash controls, including billing accuracy, collections and HMO/corporate receivables.

• People: Lead scientists, technicians, radiology and support staff; manage rosters, appraisals, training, discipline and licence currency.

• Business growth: Work with the Marketer to grow referrals, corporate/HMO accounts and screening programmes; review pricing and service mix.

• Reporting: Submit a weekly operations, quality and financial report; support Audit and GRC reviews.

• Key Performance Indicators

• Test volumes and revenue against budget; collections and receivables within terms.

• Turnaround time, result accuracy and corrected-report rate.

• Patient satisfaction and complaint resolution time.

• Licence, accreditation and audit compliance; findings closed on time.

• Cost control, equipment uptime, staff retention and performance.

• Qualifications & Competencies

• B.Sc/HND in Medical Laboratory Science, Health Services Management, Public Health or related (MBA/MPH an advantage); 5–7 years' experience in diagnostics or healthcare operations, including at least 3 years in management; relevant professional registration in good standing.

• Knowledge of laboratory and imaging operations, quality systems and Nigerian healthcare regulation; strong financial and people-management skills; excellent communication with clinicians, HMOs and corporates; integrity and discretion.

• Remuneration

• Monthly net N300,000 – N400,000, set within the band by qualifications and experience.

Application Closing Date

16th November, 2026.