About this role
Centralized Parts Procurement Associate
The Centralized Part Research Associate is a research-focused position dedicated to identifying, verifying, and sourcing the exact parts needed to support service operations. This role requires precision, analytical thinking, and resourcefulness. You will conduct in-depth research on part numbers, pricing, and availability, ensuring every procurement decision is backed by accurate, verified information. This position operates within our 100% remote Dealership Support Center and plays a critical role in reducing downtime, improving service efficiency, and supporting exceptional customer experiences.
Key Objectives
- Conduct thorough research to accurately identify parts based on service work orders
- Verify all part numbers, pricing, and availability using multiple trusted sources
- Develop and maintain relationships with manufacturers and suppliers to expand research resources
Responsibilities
- Receive and review parts requests from the service department, clarifying requirements as needed
- Use manufacturer catalogs, online databases, and direct supplier communications to research