About this role
About the Role The Center Nurse at Oak Street Health builds relationships with patients and coordinates care to provide a seamless, high-quality nursing experience. You will use an integrated approach to support patient outcomes, leveraging standards, guidelines, and care pathways. You will also help create a welcoming environment and empower the care team to deliver excellent care. What You'll Do
- Provide competent nursing care following standardized protocols for medication management, prescription refills, and prior authorizations
- Respond to inbound telephonic requests and provide triage and symptom management, whether patients are present or remote
- Conduct comprehensive medication reviews and update records as needed
- Deliver education and direct patient care around chronic conditions; engage in in-person, phone, or group education
- Collaborate with care teams to monitor and implement care plans across multiple provider panels
- Build relationships with patients and caregivers to support preventative care and avoid ED/hospital utilization where appropriate
- Create a welcoming environment and delegate tasks to the care team to meet patient needs
- Participate in care team meetings and clinic operations
- Perform point-of-care testing and related procedures (including phlebotomy) as needed
- Maintain patient confidentiality and perform other duties as assigned What We're Looking For
- Active RN licensure in good standing; BLS certification
- EMR experience; ability to analyze data and maintain confidentiality
- US work authorization; ability to assess patients without face-to-face interaction; strong communication and assessment skills
- 2+ years of healthcare RN experience; ability to collaborate with an interdisciplinary team
- Clinic setting experience preferred; ability to work independently
- Fluency in Spanish, Polish, Russian, or other languages spoken by local communities (optional)
- Strong computer skills and problem-solving abilities Nice to Have
- Embodiment of Oak Street Health's culture: positive energy, strong teamwork, patient-centered mindset Compensation & Benefits
- Salary range: $54,095 - $116,760 per year (USD); eligible for CVS Health bonus/short-term incentives
- Benefits referenced include competitive pay and benefits such as 401K match with immediate vesting, health benefits, paid time off; supports rapid advancement