About this role
About the Role The Catering Manager oversees all catering operations at Pickleman’s Gourmet Café in Plano, focusing on order intake, planning, production, packaging, delivery coordination, and client communication to grow catering revenue and deliver exceptional experiences. What You'll Do
- Prospect new accounts and manage existing ones, follow up on quotes, drive repeat orders.
- Build and manage a diverse account list (offices, schools, churches, medical practices, dealerships, apartment complexes).
- Serve as primary contact for catering clients with warm, professional communication.
- Plan and execute community events; participate in local networking and chamber events.
- Manage catering orders from intake through delivery, ensure accurate portioning, labeling, presentation, and quality.
- Coordinate with general manager and staff to maintain smooth operations during large orders.
- Track performance, repeat clients, and revenue trends; upsell to increase average order value.
- Assist with inventory checks and ensure stock for upcoming catering events.
- Protect food cost, portion control, and labor efficiency. What We're Looking For
- 1–2 years of catering or fast casual dining, food service, event or banquet planning experience preferred.
- Strong organizational, communication, and customer service skills; ability to handle multiple deadlines.
- Comfortable with outreach, sales conversations, and building client relationships.
- Team-oriented with leadership capability; reliable and professional. Nice to Have
- Not specified. Compensation & Benefits
- Pay: $15-$18 per hour plus commission; potential annual earnings of approximately $30k to $70k+.
- Benefits: Employee discount, Paid training.
- Supplemental pay: Commission pay.
- Schedule: Day shift; Weekend availability.