Catering & Sales Coordinator

Job Title: Catering & Sales Coordinator

Location: Long Island Marriott Hotel & Conference Center – Uniondale, NY

Reports To: Director of Sales & Marketing / General Manager

Position Summary

The Catering & Sales Coordinator supports group sales, catering events, and marketing initiatives by coordinating client needs from inquiry through execution while supporting revenue generation, guest satisfaction, and operational excellence. This role serves as a liaison among clients, Sales, Banquets, Front Office, and operational departments to ensure seamless event planning, accurate documentation, and exceptional service delivery.

This position combines event coordination, group sales support, administrative organization, and digital marketing support in a fast-paced full-service hotel environment.

Key Responsibilities

Catering & Event Coordination

Coordinate weddings, corporate meetings, social events, and group functions from planning through post-event follow-up

Meet with clients to review event details, logistics, timelines, and service expectations

Prepare banquet event orders (BEOs), group resumes, rooming lists, and event documentation

Work closely with Banquets, Kitchen, Front Office, and third-party vendors to ensure flawless execution

Conduct site visits, assist with event set-up oversight, and provide event-day coordination support

Monitor event changes and ensure all departments receive timely communication

Support menu planning, pricing, and event budgets while helping drive profitability

Sales & Administrative Support

Prepare proposals, contracts, agreements, and client correspondence

Support group blocks, reservations coordination, and billing accuracy post-event

Help manage accounts receivable follow-up and aging accounts

Assist with lead generation efforts and maintain relationships with new and repeat clients

Participate in sales calls, property tours, and promotional activities

Support trade shows, community outreach, and networking events as needed

Marketing & Digital Support

Assist with hotel website, OTA content, and social media updates

Support newsletters, promotions, digital campaigns, and content creation

Help monitor social media engagement, guest inquiries, and online reputation channels

Support marketing analysis, reporting, and KPI tracking related to business development efforts

Qualifications

• 2+ years of hotel catering, sales support, event planning, or hospitality coordination experience preferred

• Full-service hotel experience strongly preferred

• Strong organizational skills and attention to detail

• Ability to manage multiple priorities and deadlines simultaneously

• Excellent written and verbal communication skills

• Proficiency in Microsoft Office (Excel, Word, PowerPoint) required

• Experience with hotel sales/catering systems preferred (Delphi, CI/TY, Visual Matrix, or similar)

• Knowledge of digital marketing or social media platforms a plus

• Bachelor’s degree in Hospitality, Marketing, or related field preferred

Core Competencies

Customer Focus

Organization & Follow Through

Communication

Relationship Building

Problem Solving

Time Management

Revenue Mindset

Attention to Detail

Creativity & Initiative

What Success Looks Like

Successful candidates will:

Deliver well-organized, error-free event coordination

Support revenue growth through group and catering business

Provide exceptional service to clients and guests

Build strong partnerships across departments

Maintain professionalism in a fast-paced, high-volume environment

Schedule

Flexible schedule required, including occasional evenings, weekends, and holidays based on business demands.