Catering Food Service Generalist (FSG)

Job title: Catering Food Service Generalist (FSG)

About the Role St. Lawrence University is seeking a Catering Food Service Generalist (FSG) to support VIP and special-function events. Under the supervision of the Catering Manager and unit supervisory staff, this is a full-time seasonal role covering preparation, equipment and linen management, setting up and breaking down events, and delivering front-line service during events. A high level of professionalism and customer service is required.

What You'll Do

• Check and review the special functions and anticipate needs for current and future events.
• Develop a list of dishes and equipment needed for each function.
• Gather all listed items, plus linen, and check quality and cleanliness; maintain linen inventory.
• Monitor production status and advise management and supervisory staff.
• Communicate effectively with all catering and unit staff.
• Assist in food production and in food and equipment delivery.
• Set up functions, including linen, table settings, buffet presentation, etc.
• Guide and supervise waitstaff during preparation, service and clean up.
• Assist in customer service during the event, including table service, buffet replenishment, and beverage/bar services.
• Clear function and return the event location to pre-function condition.
• Load, unload, and store food and equipment following the event.
• Coordinate and train temporary staff; may coordinate and train temporary student waitstaff.
• Perform regular unit Food Service Generalist duties as part of dining services operations.
• Schedule driven by event requests; may include nights, weekends, and holidays.
• Must meet university requirements to serve alcohol and to drive a university vehicle.

What We're Looking For

• High school diploma or equivalent; one to two years of catering and/or upscale dining and waiting experience.
• Ability to properly wait on tables, lift 20 pounds, and stand/walk for several hours.
• Detail-oriented with the ability to follow food production equipment, dishwashing, and other mechanical devices.
• Positive attitude and the ability to contribute to a positive dining services operation.
• Must be able to meet university requirements to serve alcohol and to drive a university vehicle.

Nice to Have

• Develop positive and productive working relationships.
• Effectively present information and respond to questions from managers, customers, co-workers, and the campus community.
• Support a positive work environment through teamwork, honesty, approachability, and a commitment to customer service.

Compensation & Benefits

• Compensation is hourly; however, a specific rate is not disclosed in the posting.
• Average hours per week are around 20; schedules are driven by scheduled events and may include nights, weekends, and holidays.
• Benefits are not listed in the posting.