Category Assistant

Category Assistant

At Chatters, beauty is more than what we do, it's how we connect, create, and build confidence every day. From professional hair services to must-have beauty products, we bring passion and expertise together to create inspiring spaces where customers feel welcome, empowered, and excited to explore their personal style.

We're looking for a Category Assistant to support our merchandising and category management teams by ensuring accurate product information, pricing, promotional execution, and reporting. This is an exciting opportunity for a highly organized, detail-oriented professional who thrives in a fast-paced environment, enjoys working with data, and takes pride in keeping processes running smoothly.

What You'll Do

• Maintain accurate product information, pricing, and promotional details across Digital Flyers and Merchandising Guides.

• Coordinate end-to-end pricing workflows through ClickUp, ensuring accurate submissions, validation, and communication to salons.

• Process New Product Forms (NPF) and product attribute updates to maintain accurate master data.

• Coordinate promotional signage, fixture guides, and merchandising requests through ClickUp and JotForm.

• Validate promotional pricing, dates, and vendor funding details to ensure accuracy ahead of salon implementation.

• Support product lifecycle management by coordinating disposition submissions for discontinued products.

• Prepare and distribute monthly sales and billback reports to vendor partners.

• Manage weekly "What's the Chatter" communications, ensuring salon teams receive timely and accurate merchandising and operational updates.

• Support ClickUp and JotForm workflows, identifying opportunities to improve efficiency and streamline processes.

• Act as a key point of contact for salon and operations inquiries related to pricing, promotions, and merchandising information.

• Collaborate with Category Managers and cross-functional teams to manage competing priorities, meet deadlines, and support day-to-day business operations.

Who You Are

You're a detail-oriented, organized, and proactive professional who enjoys working with data, solving problems, and supporting teams to deliver accurate and timely results.

You align with our corporate values:

Start with the Power of You: You take ownership of your work, demonstrate strong attention to detail, and take pride in delivering accurate, high-quality results.

Every Interaction Matters: You communicate clearly, collaborate effectively, and build positive relationships with internal teams, salon partners, and vendors.

Make It Memorable: You understand that the little details make a big difference and are committed to ensuring seamless execution that supports an exceptional salon and customer experience.

More Than Just Beauty: You recognize the importance of supporting the teams and processes behind the scenes that help bring great beauty products and experiences to our customers.

Commit to Grow and Learn: You're curious, adaptable, and always looking for opportunities to improve processes, strengthen your skills, and contribute to team success.

What You Bring

• Strong data entry skills with exceptional attention to detail and accuracy.

• Advanced proficiency in Microsoft Excel and strong working knowledge of Microsoft Office applications.

• Experience with ClickUp or similar project management tools; familiarity with JotForm is considered an asset.

• Strong analytical skills with the ability to work with sales data, complex spreadsheets, and detailed product information.

• Excellent organizational and time management skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.

• Strong communication skills, with the ability to translate detailed merchandising information into clear, actionable updates.

• A proactive, solutions-focused mindset with the ability to identify discrepancies, recognize unusual trends, and flag potential issues before they impact the business.

• Strong collaboration skills and the ability to support multiple stakeholders while adapting to changing business needs.

• A commitment to accuracy, efficiency, and continuous improvement.

What We Offer

• Competitive salary staring at $50,000 annually

• Product and salon service discounts

• Medical and dental benefits

• Employer RRSP contributions

• FREE in-salon, regional, and national education opportunities

• Opportunities to learn, grow, and advance your career