About this role
About the Role Dis-Chem Pharmacies is looking for a Casual Cashier for their Linksfield store. The role supports customer service at the point of sale and aims to deliver a world-class shopping experience. You will record customer transactions on the Dis-Chem operating system in line with company policies, with zero tolerance toward inaccuracies and fraud risk.
What You'll Do
- Adhere to Dis-Chem’s customer service policies and procedures and establish professional relationships with customers
- Report customer complaints and compliments to the Frontline Supervisor or store management
- Manage customer turnover hourly rate and be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to risk; follow Dis-Chem 5 star communication principles
- Be responsible for cash flow and ensure all line voids and price changes are approved by the supervisor
- Exchange merchandise for customers and accept returns when authorised
- Transact all purchases, process all accepted payments (cash, bank cards, vouchers, coupons, and other forms)
- Process loyalty cards including accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
- Ensure cash is placed in the drop safe according to SOPs and keep money securely inside the till
- Handle daily takings confidentially and report suspicious behaviour to management
- Address queries regarding store merchandise and adhere to security policies and procedures
- Ensure that all outgoing stock/items/scripts are scanned and paid for
What We're Looking For
- Essential: In-depth knowledge of operating cash registers and maintaining cash drawers; ability to process sales, refunds and payments
- Strong command of English (written and oral); accuracy; attention to detail; presentable; emotional intelligence; social awareness; accountability; problem-solving; ability to analyse basic reports
- Trustworthy and honest; good time management
- Special conditions: willing and able to work retail hours; reliable transport or reside near the store; South African citizen; clear credit and criminal records
Nice to Have
- Third additional language
Special conditions of employment
- Willing and able to work retail hours
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Compensation & Benefits
- Market-related salary You are trained on data up to October 2023.