Cash Collection Associate (m/f/x)

Job Identification

• Job Title: Cash Collection Associate (m/f/x)
• Job Category: Finance / Accounts Receivable
• Employment Type: Full time
• Work Type: Hybrid
• Company: Zoetis
• Reporting To: Cash Collection Team Leader

Role Summary

The Cash Collection Associate supports day-to-day Accounts Receivable and cash collection activities, managing overdue accounts, customer queries, disputes, and dunning processes while collaborating with internal departments.

Key Responsibilities

• Manage daily cash collection and Accounts Receivable activities
• Handle dunning activities and prepare portfolio reports
• Contact customers and resolve queries and disputes
• Monitor and reconcile overdue accounts
• Collaborate with Customer Service, Cash Application, and Local Markets teams
• Improve operating procedures and process efficiency
• Escalate unresolved issues appropriately

Requirements

• Undergraduate degree in Finance/Accounting or equivalent experience
• 1+ year of Accounts Receivable/Collections experience
• Strong Microsoft Office skills, particularly Excel
• SAP experience preferred
• Strong organization and time management
• Fluent English, written and spoken
• French language skills preferred

Benefits

• Employment with a leading animal-health pharmaceutical company
• Learning and development programs
• Private medical care
• Life insurance
• Multisport card
• Hybrid working model