Cash Collection Associate (m/f/x)
About this role
Job Identification
- Job Title: Cash Collection Associate (m/f/x)
- Job Category: Finance / Accounts Receivable
- Employment Type: Full time
- Work Type: Hybrid
- Company: Zoetis
- Reporting To: Cash Collection Team Leader
Role Summary
The Cash Collection Associate supports day-to-day Accounts Receivable and cash collection activities, managing overdue accounts, customer queries, disputes, and dunning processes while collaborating with internal departments.
Key Responsibilities
- Manage daily cash collection and Accounts Receivable activities
- Handle dunning activities and prepare portfolio reports
- Contact customers and resolve queries and disputes
- Monitor and reconcile overdue accounts
- Collaborate with Customer Service, Cash Application, and Local Markets teams
- Improve operating procedures and process efficiency
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