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Case Manager, Case Management
Chubb America Service Corporation
onsite
Hong Kong Posted Sep 2, 2026
About this role
Chubb Life HK - Case Manager, Case Management
Job Description
- Act as the primary contact point for servicing support to brokerage / partnership channels, to ensure that the queries / concerns are addressed timely and effectively.
- Assist in refining and enhancing the servicing framework model to support distribution channels, including but not limited to servicing and administration procedures and workflows
- Participant in service enhancement initiatives / projects
Qualifications
- University graduate preferred
- Minimum 5 years of solid experience in customer servicing area, preferably with exposure to VIP, high-net-worth (HNW), affluent customer segments.
- Good command in both written and spoken English and Chinese, with proficiency in spoken Mandarin.
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