Carrier Relations Executive (Sales)

Section: About the Role We are looking for a commercially driven Carrier Relations Executive to buy and sell SMS routes with carriers and aggregators worldwide, manage partner relationships, negotiate rates, and grow traffic and margins.

Section: Key Responsibilities

• Source and onboard new SMS route suppliers, including carriers, MNOs, and aggregators.
• Sell Ruach’s wholesale SMS routes to international carriers, aggregators, OTP providers, and enterprise messaging platforms.
• Prospect through carrier networks, industry platforms, LinkedIn, Skype, Telegram, WhatsApp, and industry events.
• Negotiate rates, volumes, and commercial terms and update rate sheets.
• Coordinate interconnect setup with the technical team, including SMPP/HTTP connections, test routes, sender ID, and content requirements.
• Monitor route performance, delivery rates, latency, and traffic volumes.
• Manage partner onboarding documentation, including KYC, agreements, NDAs, and credit/prepayment terms.
• Support monthly invoicing, reconciliation, and dispute resolution with partners.
• Maintain CRM records and report weekly on pipeline, traffic, revenue, and margin.

Section: Requirements

• OND, HND, or BSc in any discipline; Marketing, Business, Telecoms, Computer Science, or related fields are an advantage.
• 1–3 years’ experience in sales, business development, or carrier/account management, ideally in A2P SMS, wholesale SMS/voice, or telecoms.
• Understanding of the SMS ecosystem, including A2P vs P2P, direct vs grey/SIM routes, SMPP, DLRs, sender ID registration, and OTP traffic.
• Existing contacts with SMS carriers or aggregators are a strong advantage.
• Strong negotiation, communication, and relationship-building skills.
• Comfortable working with rates, margins, traffic reports, and Excel/Google Sheets.
• Self-driven, target-oriented, and responsive to international partners across different time zones.
• Must live in or close to Kubwa, Abuja.

Section: Benefits

• Competitive salary
• Attractive sales commission on traffic and revenue generated
• Pension
• HMO (Health Insurance)
• Work from home every Friday
• Direct exposure to the international carrier market and hands-on training on Voice and SMS routing and wholesale operations
• Room to grow with a fast-growing licensed telecom operator