Carrier Account Executive

Description

• Do you have experience managing carrier networks and want to directly impact commercial success? At CtrlChain, we’re looking for a driven Carrier Account Executive to expand and optimize our carrier network across Europe.

• About us

• Over the past eight years, CtrlChain has built a powerful and trusted ecosystem to simplify and modernize the transport and logistics sector. Now, we're making this ecosystem fully available to our customers, both shippers and carriers.

• Our system brings digital transformation to an industry long reliant on outdated processes, offering smart tools that enhance visibility, streamline compliance, and optimize operations. The result? A more efficient, transparent, and effortless way of working for everyone involved!

• We’re growing fast and expanding our carrier network across Europe. As our network grows, the Carrier Team plays a key role in ensuring carriers are onboarded, activated in our systems, and ready to support our commercial growth.

• The role

• As a Carrier Account Executive, you own a portfolio of carriers and play a key role in expanding capacity, improving margins, and supporting Sales in winning new business.

• You actively build and improve the carrier network, ensuring we have the right capacity, performance, and competitiveness to support growth. You play a key role in improving automation, service KPIs, margins, and win-rate.

• What you’ll do

• Build and scale the carrier network

• Proactively expand the carrier base for existing and new lanes

• Ensure strong capacity coverage aligned with business needs

• Identify and onboard new carriers to improve competitiveness

• Drive onboarding & automation

• Onboard and activate carriers in CtrlChain systems

• Ensure full system adoption and drive a system-first way of working

• Increase automation by ensuring carriers use all relevant tools

• Support Sales & improve win-rate

• Work closely with Sales on RFPs and new business

• Provide competitive carrier solutions and fast turnaround

• Contribute directly to improving win-rate

• Optimize performance & margins

• Monitor carrier KPIs and proactively drive improvements

• Improve service performance (reliability, responsiveness)

• Optimize carrier selection to improve margins

• Deliver insights & improve decisions

• Ensure carrier data is accurate, complete, and usable

• Provide insights to support pricing, planning, and strategy

• Identify structural gaps and improvement opportunities in the network

Requirements

• Who You Are

• You’re commercially aware, proactive, and comfortable working at the intersection of operations and Sales.

You will thrive in this role if you:

• Have 5–8 years of experience in transport, freight forwarding, or logistics coordination.

• Have experience with carrier onboarding, communication, and daily operations.

• Take a proactive approach to expanding carrier capacity on existing and new lanes.

• Are comfortable working with KPIs and continuously improving performance (service, responsiveness, reliability).

• Have a system-first mindset and ensure tools are used effectively.

• Understand how your work impacts Sales win-rate, margins, and competitiveness.

• Are structured, responsive, and take ownership.

• Professional level of English and Dutch.

• Third European language is preferred (ideally German, French, Polish).

• Why join CtrlChain?

• Direct impact on win-rate, margins, and growth

• High ownership and autonomy

• Work closely with Sales and commercial teams

• Fast-paced scale-up environment

Benefits

• What We Offer

• ✔ Competitive salary & benefits

• ✔ 26 vacation days

• ✔ Fully paid pension plan & travel allowance

• ✔ Vitality Allowance & daily office lunches

• ✔ A high-performance, collaborative sales culture

• ✔ The opportunity to shape the future of digital logistics

• Ready to Join Us?

• Apply now and grow your career as a Carrier Account Executive at CtrlChain!