Carhop (Skating Carhop / server)

About the Role Carhop/ Skating Carhop (server) at Soar QSR in Shawnee, Oklahoma. This onsite, part-time role serves product to guests, delivers orders, clears trays, and maintains cleanliness and sanitation in a fast-paced restaurant environment. What You'll Do

• Ensure that product meets operational, quality, and appearance standards before delivery to guests.
• Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds.
• Provide friendly, quick, and polite service to guests; promptly respond to guest requests.
• Report customer complaints/issues to MOD (Manager on Duty).
• Assist guests with payment and make accurate change quickly and efficiently.
• Clear trays and trash from guests’ vehicles, patio, drive-thru, and parking lot.
• Comply with all company policies, procedures, and operational standards.
• Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards.
• Maintain regular attendance.
• Additional duties: move and stock food product weighing up to 50 pounds.
• Skating Carhop: complete Skating Carhop training requirements; perform duties while on roller skates.
• Time/Shift Expectations: Irregular hours; nights; weekends; and holidays. What We're Looking For
• Knowledge/Skills: General restaurant or retail knowledge; basic math and reading skills; effective verbal and written communication; ability to follow directions; customer service and multitasking skills.
• Physical requirements: ability to stand for long periods, bend, reach, and lift; skating ability if required for skating carhop.
• Capabilities: deliver friendly, quick, and polite service; handle guest inquiries and payment transactions; lift trays up to 25 pounds and stock items up to 50 pounds.
• Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops); frequent exposure to heat and hot liquids while cooking; frequent exposure to freezers when stocking; occasional exposure to extreme temperatures based on weather. Nice to Have
• Skating Carhop training and ability to skate.