Cargo Liaison Officer

Cargo Liaison Officer

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents.

But at the heart of our business is our people.

Role Purpose

You will be a dedicated staff member within the Thai Airways Cargo team, executing cargo operational instructions to ensure excellent service delivery to all their cargo customers.

What you will be doing

• Plan and execute to deadline all import and export
• Monitor all inbound transit cargo to ensure it is collected by the appointed trucking company and ensure it has reached its final destination.
• After receiving warehouse bond checks, cross check to ensure all export/import cargo is in the correct location/destination.
• Action AWB amendments and
• ULD monitoring, control, and reporting (SCM) to BKKKFTG

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What we are looking for

• 3+ years in cargo and warehouse operations
• Experience and proven track record working within the air cargo industry
• Proven track record of delivery against KPIs and SLA's
• Must be able to work under pressure.
• Good customer service and organisational skills.

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!

Documents

• JD - Thai Airways Liaison Agent - LHR Cargo.pdf (136.85 KB)

Location

Menzies World Cargo

MW1, Building 557, Shoreham Road West , Hounslow, Middlesex, United Kingdom, TW6 3RT

Salary

Commensurate with skills and experience

Location

Menzies World Cargo Region:

Greater London Function:

Aviation Vacancy Type:

Full-Time Permanent Hours Per Week:

37.5 Closing Date:

28 October 2026

Benefits

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