About this role
Caregiver Liaison & Administrative Assistant
Job Type: Full-time
Schedule: Thursday – Monday (Includes weekends & support coverage)
Are you looking to make a positive impact on the lives of older adults and caregivers?
At Cheer Home Care, Inc., we provide compassionate in-home caregiving and nursing services, focusing on companionship, personal care, homemaking, and transportation. Our mission is to enable seniors and adults with disabilities to live comfortably, safely, and independently in their own homes.
We are seeking an organized, empathetic, and solutions-oriented Caregiver Liaison & Administrative Assistant to join our team. Working a Thursday through Monday schedule, you will serve as the crucial backbone of our daily operations; ensuring seamless care continuity, rapid staffing support, and outstanding service for both our clients and caregivers.
What You’ll Do
As the first point of contact for shift updates, urgent staffing needs, and caregiver guidance, your daily responsibilities will include:
- Caregiver & Operational Support: Assist caregivers during their shifts, manage clock-ins/clock-outs, and step in to problem-solve care challenges in real time.
- Scheduling & Staffing: Quickly resolve last-minute call-outs to ensure high-priority shifts are covered smoothly.
- Client & Caregiver Communication: Answer incoming questions, provide guidance, or direct calls to the appropriate team members with professionalism and empathy.
- Front Desk & Administrative Reception: Welcome visitors, review shift notes, and maintain accurate records to support operational efficiency.
- Continuity of Care: Partner with leadership and care teams to maintain smooth operations during weekend and off-peak hours.
- Escalation & Confidentiality: Identify urgent concerns and escalate them according to company protocols while maintaining strict privacy and compliance standards.
- Direct Care Coverage: Occasionally fill in for a caregiving shift when emergency needs arise.
What We’re Looking For
- Strong organizational, multi-tasking, and problem-solving skills under pressure.
- Clear, professional verbal and written communication skills.
- Reliable, compassionate, and customer-service-oriented mindset.
- Availability to work a consistent Thursday through Monday shift pattern.
- Previous experience in caregiving, home care scheduling, or administrative support is a plus.
Why Join Cheer?
- Meaningful Work: Directly improve the quality of life for seniors, individuals with disabilities, and dedicated caregivers.
- Supportive Culture: Work alongside a collaborative operations and leadership team that values your contributions.
- Competitive Pay & Benefits: [Insert details, e.g., Paid Time Off, Health Insurance, Mileage Reimbursement, etc.] Ready to bring a better quality of life to our community? Apply today!
Requirements
- Friendly Demeanor
- Comfortable with using Technology
Benefits
Cheer Offers:
- Paid weekly
- Holiday pay: time and a half
- Training and ongoing support
- Benefits: health, dental, and 401(k) with 4% company match
- Management that wants feedback and new ideas
- Salary: $24 to $26 an hour