Career Services Coordinator

Career Services Coordinator

Reports To: Director - Student Career Services & Internship Programs

About the American International University

American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering and Computing, Architecture and Design, Business, Arts and Sciences, and Education. The programs are delivered in English and follow the American model of higher education.

AIU serves a community of more than 4,000 students and is implementing the RISE Strategy 2026–2030, a five-year institutional transformation strategy focused on research development, international accreditation, student success, employability, and community engagement.

For more information, visit: www.aiu.edu.kw

Position Overview

The Career Services Coordinator is a core professional staff member of the Career Services Center qualified in career counseling, career development facilitation, or higher education administration. This role is responsible for delivering comprehensive student-centered career support, managing departmental initiatives, and ensuring the seamless execution of operational workflows across career readiness, internship operations, digital platforms, and employer relations.

Working collaboratively under the direction of the Department Director, the Coordinator maintains a full scope of operational, advising, and project-based responsibilities. The position supports the implementation of the university’s RISE Strategy, helping build essential career readiness skills, expanding corporate outreach, supporting institutional collaborations, and facilitating student success from admission through graduation.

Detailed Responsibilities

Student Advising & Career Development (RISE Strategy Alignment)

• 1-on-1 Career Coaching: Provide individual career counseling, resume/CV reviews, cover letter assistance, and mock interview practice sessions to build student employability skills.

• Group Workshops & Facilitation: Design, schedule, and deliver interactive group workshops on career preparation, job search strategies, professional networking, and job search tools.

• Career Readiness & Orientation: Deliver career guidance sessions during new student orientations, class visits, and departmental seminars to embed career readiness early in the student journey.

Internship Program Management & Academic Oversight

• Portal & Placement Management: Maintain the AIU External Internship Portal and digital placement databases, ensuring accurate records of student progress, site hosts, and completion metrics.

• Academic & Faculty Coordination: Collaborate directly with Deans, Department Chairs, and faculty coordinators to align internship activities with academic program requirements and practical training standards.

• Student & Employer Liaison: Monitor student placement progress during internship cycles, conduct check-in contacts, liaise with site supervisors, and maintain compliance with external regulatory requirements where applicable.

• Opportunity Development: Proactively identify, vet, and source new external internship opportunities across local and regional market sectors.

Program Administration, On-Campus Employment (OSEP) & Special Projects

• OSEP Execution: Manage the operational cycle of the On-Campus Student Employment Program (OSEP) across participating academic and administrative departments, including job postings, application routing, timesheets, placement tracking, and supervisor support.

• Departmental Projects: Support the execution of strategic departmental initiatives, targeted entrepreneurship development activities, and international benchmarking projects.

• Student Engagement: Organize end-of-semester wrap-up events, recognition programs, and student spotlight features to drive engagement with center services.

Event Operations & Employer Relations

• Annual Career Fair: Coordinate end-to-end planning and logistics for the annual AIU Career Fair, connecting students and alumni with public, private, and regional employers for career and internship opportunities.

• Employer Outreach: Cultivate relationships with local corporate, public sector, and GCC organizations to expand post-graduation hiring and campus recruiting networks.

• Logistics & Vendor Management: Coordinate event logistics, venue setups, room bookings, floor plans, catering, orders, and vendor communications according to university administrative procedures.

Digital Platforms, AI Tools & Communications

• Platform Administration: Act as co-administrator for departmental software, digital tools, and career management portals (e.g., Big Interview, Career Services Portal, AI tools), managing student accounts, troubleshooting technical issues, and creating resources.

• Marketing & Communications: Craft, request, design, and distribute monthly newsletters, event flyers, digital signage, and social media content to promote center resources and maximize student engagement.

• Office & Communications Oversight: Manage general department inquiries, respond to student and employer emails/walk-ins, and issue official documentation (e.g., OSEP confirmation letters).

Data Tracking, Reporting & Continuous Improvement

• Metrics & Analytics: Maintain accurate data tracking systems for student attendance, appointment usage, internship placements, and workshop participation rates.

• Surveys & Feedback: Administer student satisfaction, employer feedback, and post-event surveys to evaluate service quality and identify areas for process enhancement.

• Reporting: Prepare monthly and annual operational reports, platform usage summaries, and data-driven recommendations to support continuous departmental improvement.

• Idea generation: Offer and execute changes for constant improvement of services and programs and analyze activities for enhancement.

Required Skills and Qualifications

• Strong written and verbal communication skills in both English and Arabic are required.

• Strong interpersonal skills with a demonstrated ability to guide diverse student populations.

• Proven organizational skills to balance multiple complex projects simultaneously under tight deadlines.

• Skill in developing relationships with faculty, university leaders, students, external corporate partners, and employers.

• Proficiency in Microsoft Office Suite, career center platforms, databases, digital design/communication tools, and modern AI productivity tools.

• Ability to work independently with minimal supervision while operating effectively as an active, flexible team player.

Education and Experience

• Bachelor’s Degree (required).

• Professional experience in career advisory, higher education, student affairs, employer relations, recruitment, or event coordination is preferred.