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Care Navigator

SafetyWing
Remote Posted Sep 25, 2026
Full-time

About this role

Care Navigator

What you will do

  • Being the warm, persistent point of contact a member can hand a confusing bill, denial, or complex question to.
  • Helping members navigate the appeals process when they don’t know where to start, and reviewing complex cases as they come up.
  • Reviewing EOBs to catch any errors and advocating for the member.

What is required

  • Have several years in a medical-administrative or patient-facing coordination role.
  • Have hands-on experience with claims, medical billing, and pre-authorizations, and can read an EOB and spot when something’s off.
  • Have working familiarity with CPT and ICD coding and how charges are built and submitted.

Actions to take

  • If this fits your skillset, review the requirements carefully
  • Tag/send to someone qualified.

Like and RT to reach people that may need this.

Link below

CareNavigator remote career africa remotejobs

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