Cardio Tech - Outpatient Clinic

Cardio Tech - Outpatient Clinic

Location Address: 1100 Central Ave SE Albuquerque, NM 87106-4930

Compensation Pay Range: Minimum Offer $18.33 Maximum Offer $30.24

Summary: Support exceptional cardiovascular patient care by serving as a key partner to providers in a fast-paced clinical environment. In this role, you will prepare patients for appointments, coordinate efficient patient flow, and assist providers with treatments and procedures. You will perform a variety of non-invasive cardiac diagnostic services, including EKGs, Holter monitor and event recorder placement, and pacemaker checks, helping to ensure accurate patient assessment and monitoring. Additionally, you will contribute to a safe, organized, and patient-centered environment by maintaining clinical equipment, supplies, and exam rooms to support seamless daily operations.

How you grow, learn and thrive matters here.

• Educational and career development options, including tuition and certification reimbursement, scholarship opportunities
• Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern)
• Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions)
• Malpractice liability insurance
• Loan forgiveness through the New Mexico Higher

Education

• Department

• EPIC electronic charting system

• Type of Opportunity: Full time

• FTE: 1.00

• Job Exempt: No

• Work Shift: Days (United States of America)

Responsibilities

• Deliver exceptional patient care by preparing patients for visits, collecting accurate clinical information, and providing primary support to providers throughout the patient encounter.
• Collaborate effectively with providers and care team members to ensure efficient clinic operations, seamless patient flow, and high-quality patient outcomes.
• Perform patient care procedures and operate clinical equipment safely and competently in accordance with established standards, policies, and scope of practice.
• Manage patient communications, including test result follow-up, medication refill requests, appointment scheduling, referral coordination, and other patient inquiries under provider direction.
• Coordinate administrative and clinical support activities, including prior authorizations, referral management, patient forms processing, scheduling, and appointment reminder outreach.
• Maintain exam and procedure rooms through inventory management, stocking, organization, infection prevention practices, and compliance with regulatory and safety standards.
• Communicate effectively with providers regarding patient needs, concerns, and clinical observations to support informed care decisions.
• Contribute to quality improvement initiatives and performance goals by following standard work processes and supporting clinical quality metrics.
• Provide outstanding customer service by utilizing compassionate communication, active listening, and AIDET principles to create a positive patient experience for patients and their families.
• Demonstrate Presbyterian's CARES Commitments by collaborating, being accountable, showing respect, engaging others, and serving with excellence.
• Perform other duties and responsibilities as assigned in support of clinic and patient care operations.

Qualifications

• Minimum Qualifications

• High School Diploma or GED required.

• Completion of an accredited Medical Assistant program with specialized training in clinical medical skills required.

• Minimum of one (1) year of Medical Assistant experience required; cardiology or cardiovascular clinic experience preferred.

• Certifications & Licensure

• Current Basic Life Support (BLS) certification through the American Heart Association (AHA), American Red Cross, or ASHI Healthcare Provider required.

• Current certifications in all required emergency response trainings must be maintained.

• Additional Requirements

• Demonstrated knowledge of clinical and patient care procedures, safety practices, and infection prevention standards.

• Ability to successfully complete all organizational, departmental, and role-specific competency and training requirements within established timeframes.

• Strong communication, teamwork, and patient service skills with a commitment to providing exceptional patient care.

• We're all about well-being, starting with yours.

• Presbyterian employees have access to a fun, engaging and unique wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more.

• Learn more about our employee benefits.

• About Presbyterian Healthcare Services

• Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

• Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

• AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

• Compensation Disclaimer

• The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.

• We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services