Capacity Procurement Representative - ICS

Job title: Capacity Procurement Representative - ICS

About the Role Under routine supervision, the Capacity Procurement Representative negotiates rates with carriers to meet load expectations and optimize margins. The incumbent will market the J.B. Hunt Carrier360 platform to carriers to increase efficiency and freight movement visibility, establish a carrier base, ensure freight is covered in a timely manner, and deliver best-in-class service.

What You'll Do

• Negotiate with carriers for the optimal purchase rate to meet revenue and profit margin goals
• Act as liaison between internal business stakeholders and carriers
• Manage all freight in transit by obtaining updates from carriers to monitor movement and ensure on-time pickup and delivery
• Utilize the Carrier360 Platform to tender loads and maintain accurate records of shipments and customer details
• Proactively communicate service failures to internal support teams to minimize cost and operational inefficiencies
• Partner with internal teams to promote best-in-class service and ensure safety
• Leverage the Carrier360 platform with carrier base to increase efficiency and automation
• Verify authenticity of carriers and tracking prior to scheduled pickup
• Remain current on supply chain information to gain understanding of market trends and optimize negotiation tactics
• Understand customer service expectations to provide value with transportation solutions and updates in an urgent manner

What We're Looking For

• Minimum Qualifications:

• High School Diploma/GED with up to 1 year experience in transportation/logistics, business administration, account management, and/or equivalent military experience; and the ability to work across multiple shifts including nights and/or weekends if needed

• Demonstration of the following skills and abilities through education, certifications, military, or other experiences: strong professional communication skills; proven ability to establish and maintain healthy working relationships; experience in fostering strong customer relationships via delivery on commitments, open communication, and ongoing feedback/improvement

• Ability to process information with high levels of accuracy; accurately analyze situations and reach productive decisions based on informed judgment

• Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook)

• Ability to manage multiple competing priorities and adapt to a dynamic work environment

• Experience in holding people accountable and conducting difficult conversations

• Ability to perform in a stressful and high-pressure work environment

• Preferred Qualifications:

• Bachelor's degree in Business Administration, Transportation/Logistics