About this role
About the Role
Amazon Logistics, Last Mile team seeks a Capacity Planning Manager to support capacity planning for our Delivery Station launch program. This role blends strategic and tactical thinking to optimize long-term performance, manage multiple priorities, and deliver data-driven improvements for customers. Location: Tokyo Office, Japan; primarily office-based with minimal travel. What You'll Do
-
Lead weekly capacity planning and analysis to ensure operational readiness
-
Analyze complex data to identify business trends and improvement opportunities
-
Create and maintain dashboards for tracking key performance metrics
-
Drive end-to-end capacity building initiatives aligned with business goals
-
Develop and implement programs to increase operational efficiency
-
Partner with cross-functional teams to execute operational improvements
-
Present actionable insights and recommendations to stakeholders
-
Deep dive into processes to identify and solve operational challenges
-
Monitor and evaluate program effectiveness using data-driven metrics
-
Drive continuous improvement initiatives and ensure effective implementation
-
Transform raw data into clear business insights for decision-making What We're Looking For
-
Advanced Excel (Pivot Tables, VLOOKUP) and SQL
-
3+ years of defining and implementing process improvement initiatives using data and metrics
-
Experience defining program requirements and using data and metrics to determine improvements
-
Bachelor's degree
-
Fluent in both Japanese and English with strong written and verbal communication skills Nice to Have
-
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
-
2+ years of supply chain experience
-
3+ years of driving process improvements experience
-
Experience building processes, project management, and schedules