Campus Site Lead

Campus Site Lead

ABM Industries

United States

Compensation: $240,000 - $250,000 annual salary (US Dollars) The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, please refer to ABM Employee Benefits materials.

Position Summary

The Campus Director – Santa Clara leads the delivery of integrated facilities management services for the Applied Materials Santa Clara campus. This role combines overall site leadership with senior technical and operational oversight for the Santa Clara campus and is accountable for the safe, reliable, and high-quality operation of campus services while maintaining strong alignment with Applied Materials’ business priorities, workplace standards, and customer expectations.

The Campus Director provides strategic and operational leadership across technical services, operations, transportation, janitorial, events, soft services, engineering, and site support functions. The role leads a collaborative, customer-focused team and ensures that all services are delivered consistently, efficiently, and in accordance with contractual commitments, regulatory requirements, and ABM standards.

Essential Duties and Responsibilities

• Own the site-level KPI and SLA framework, including performance measurement, reporting, governance routines, corrective action plans, and accountability for achieving contractual and customer commitments.
• Build and maintain a trusted partnership with Applied Materials site leadership, facility stakeholders, and other key customer representatives.
• Translate customer priorities into clear operational plans, performance expectations, and measurable outcomes.
• Serve as the senior technical and operational authority for the campus, providing informed direction on critical facilities systems, engineering, maintenance, reliability, work-order execution, operational risk, and technical issue resolution.
• Provide support, coordination, and technical leadership to ABM teams and customer stakeholders across the California region, including nearby sites and shared regional initiatives, as needed.
• Ensure daily operations are safe, reliable, responsive, and aligned with the customer’s operational requirements.
• Establish consistent communication routines, escalation procedures, service reviews, and issue-resolution processes.
• Monitor service performance against key performance indicators, service-level agreements, work plans, budgets, and customer commitments.
• Identify operational risks, service gaps, and opportunities for continuous improvement; develop and implement corrective action plans.
• Partner with regional and centralized ABM resources to share best practices, strengthen technical capability, support escalations, and drive consistency across California operations.
• Ensure compliance with ABM policies, Applied Materials requirements, applicable laws and regulations, safety standards, and environmental expectations.
• Promote a culture of safety, accountability, inclusion, professionalism, and customer service.
• Support workforce planning, recruiting, onboarding, training, coaching, and performance management for campus personnel.
• Manage subcontractor relationships and confirm that third-party services meet contractual, safety, quality, and performance requirements.
• Participate in budgeting, forecasting, cost control, purchasing, and financial reviews in partnership with account leadership and finance.
• Lead responses to customer concerns, service disruptions, urgent operational issues, and escalations.
• Prepare and present operational updates, performance summaries, improvement plans, and business reviews to internal and customer stakeholders.
• Promote standardization, technology adoption, sustainability, energy efficiency, and process improvement across campus operations.
• Perform other duties and responsibilities as assigned.

Job Information

Position Type: Full Time