Campaign Manager ID93310

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a Campaign Manager to own the end-to-end delivery of email marketing campaigns for enterprise loyalty clients.

MUST HAVES

• Bachelor’s degree required.

• 2+ years of experience in a campaign management, account management, or project management role.

• Knowledge of email marketing best practices, specifically Salesforce Marketing Cloud (formerly ExactTarget) required.

• Experience with a new client implementation.

• Strong knowledge of Microsoft Office.

• Ability to organize and prioritize multiple projects and client deadlines with minimal oversight.

• Strong written, verbal communication, and problem-solving skills with an impeccable eye for detail.

• Ability to work directly in a client-facing role.

• Agency experience or corporate in-house agency experience.

• Upper-intermediate English level.

NICE TO HAVES

• Experience in SendGrid, Mailchimp, Alterian, Salesforce, Braze, Iterable, or other ESPs.

• Six Sigma, Lean, or other process framework.

• Experience working in workflow management tools such as Workfront or Jira.

• Knowledge of email template development and journey orchestration fundamentals preferred.

• Knowledge of SQL fundamentals or other database technologies preferred.

WHAT YOU WILL DO

• Gather and document client campaign requirements, questioning and challenging as appropriate to ensure exact requirements are understood before build begins.

• Validate campaign briefs for completeness — confirming audience, content, offer, and timeline requirements are fully defined before work is handed to Development.

• Initiate and lead kick-off meetings with internal teams and external partners, documenting agreed-upon outputs and action items.

• Own the marketing calendar for assigned clients — tracking milestones, flagging risks, and ensuring plans stay current throughout the campaign lifecycle.

• Serve as the primary point of contact for client communications related to campaign status, delivery, and escalations.

• Responsible for day-to-day operational processes including campaign set-up, trafficking, troubleshooting, QA coordination, and campaign optimization.

• Manage, create, and coordinate campaign deployment including subscriber data, audience segmentation, email scheduling, and sending on behalf of loyalty clients.

• Submit and track campaigns in Workfront/Jira; maintain documentation standards across all assigned work.

• Support A/B and multivariate (MVT) test planning by ensuring test structures are defined, documented, and executable.

• Identify process inefficiencies and ways to improve operational workflow.

• Develop robust campaign and process documentation, including client-specific work instructions.

• Escalate risks, blockers, and quality concerns proactively to avoid missed SLAs.

• At the end of the first year, success means: campaigns execute accurately and on schedule, the marketing calendar is maintained without prompting, and client communication is proactive and reliable.

PERKS AND BENEFITS

• Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.

• Competitive compensation: USD-based pay with education, fitness, and team activity budgets.

• Exciting projects: Modern solutions with Fortune 500 and top product companies.

• Flextime: Flexible schedule with remote and office options.