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Call Centre Team Leader

Icebolethu Group
South Africa
On-site

About this role

Skills

  • Matric
  • 2 years’ experience in Middle Management role (Inbound/Outbound)
  • Proficient in English – essential (writing, reading, speaking)
  • Bi-lingual – advantage (writing, reading, speaking)
  • Computer literate - MS Office, especially Excel – essential
  • Regulatory Exam and NQF 5 FAIS credits advantageous
  • Financial Service Experience (advantageous)
  • Clear Credit & Criminal Record
  • Diploma or degree in Business, Marketing, or a related field.
  • Have proven success in the Marketing of Life Assurance experience
  • Financial advice and intermediary services
  • Must have good communication skills
  • Sales management
  • Computer skills
  • Administration skills
  • Performance Management
  • Coaching
  • Problem Solving

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