About this role
Call Centre Agent
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 years
- Location Nairobi
- Job Field Customer Care, Success and Service
KEY RESPONSIBILITIES
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Answer calls professionally and within service standards.
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Follow up missed and abandoned calls within 24 hours.
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Provide accurate information on SACCO products and services.
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WHO WE ARE LOOKING FOR
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ACADEMIC QUALIFICATIONS
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Bachelor's degree in Business Administration, Customer Service, Communication or a related field.
EXPERIENCE
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At least 2 years' experience in a call centre, customer service or frontline support role.
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