About this role
Job title: Call Center Sales Agent
About the Role The Call Center Sales Agent is responsible for contacting prospective customers by phone to introduce Renewal by Anderson's products, determine customer needs, and generate interest to set in-home consultations. You will handle outbound and inbound calls, following provided scripts to deliver a world-class customer experience and coordinate with in-home product specialists for no-obligation presentations.
What You'll Do
- Contact potential customers by telephone to discuss Renewal by Anderson's products and determine their needs.
- Generate interest by communicating product benefits and handling objections.
- Schedule in-home, no-obligation consultations and quotes with prospects.
What We're Looking For
- Must be available to work nights and weekends; schedule includes 9am-5pm and 11am-7:30pm Monday–Friday and Saturdays 9:00 a.m.–1:00 p.m.
- Very good communication skills (listening and speaking); initiative; ability to work independently.
- Strong sales skills; memorize scripts and rebuttals; memorize the 10 Requirements of an Appointment.
- High School Diploma or GED; at least 1 year of sales or call center experience preferred.
Nice to Have
- 1 year of sales or call center experience (preferred)
Compensation & Benefits
- Pay: $14.00 per hour plus weekly bonuses.
- Full-time position. Equal Opportunity Employer.