About this role
Deadline Date: Tuesday 3 November 2026
Requirement Title: IT Transition and Assurance Manager
Location: Braine-l'Alleud, Belgium
Full time on-site: Yes
Total Scope of the request (hours): 395.2
Required Start Date: 30 November 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO Secret
Evaluation Methodology: Lowest Priced Technically Compliant
Specific Working Conditions: normal office
Duties and Role
Standard responsibilities for this type of post:
Portfolio, programme and project support
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Provides administrative services to project boards, project assurance teams and quality review meetings.
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Uses recommended portfolio, programme and project control solutions for planning, scheduling and tracking.
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Sets up project files, compiles and distributes reports.
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Provides guidance on project management software, procedures, processes, tools and techniques. Organisational capability development
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Contributes to identifying new areas of capability improvement within the organisation which may be enhancements to skills, technology or processes.
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Develops and maintains a detailed knowledge of capability improvement approaches and techniques and selects appropriate approaches for the organisation.
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Carries out capability improvement assignments, such as maturity or performance assessments to identify strengths and weaknesses.
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Selects and prioritises improvement opportunities, generates buying and plans improvement activities justified by measurable organisational benefits.
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Offers support, guidance, advice and suggestions to help continual improvement activities. Additional duties for this post:
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Assist in the creation of the Agency's Service Transition strategy, plans, and policies, ensuring alignment with business objectives and industry best practices.
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Provide Transition Planning and Support guidance to programme and/or projects
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Ensuring that transition activities are planned and executed in a timely manner.
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Review and update project proposals for inclusion of Transition planning and support activities
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Supports Senior Transition and Assurance Manager with developing strategies and templates for the implementation and evaluation of IT Transition Planning and Support.
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Deputise for Senior Management when required.
Requirements
- NATO Secret security clearance
Education, Experience and Training:
Education
- A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience.
- Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCIA, that is, at least 6 years extensive and progressive expertise in duties related to the function of the post.
Experience
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Minimum of 2 years experience in Service Management within a medium-large organisation
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Extensive experience in Service Transition Management across multiple industries
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Demonstrated experience in providing advice on the application of relevant Service Management and Service Improvement techniques to various functions or processes;
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Demonstrated ability to manage time effectively and work under pressure while delivering high-quality outcomes in Transition and Assurance;
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Ability to evaluate risks and formulate corrective and improvement plans;
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Demonstrated ability to communicate clearly and professionally, both verbally and in writing, with strong briefing skills and the ability to report at a senior level. Desirable Experience:
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Prior experience of working in an international environment, comprising both military and civilian elements.
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Knowledge of NATO responsibilities and organisation, including ACO and ACT. Training/Certifications:
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• ITIL Certification
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PRINCE2 Certification, or equivalent Project Management certification.