Butler

SOFITEL

onsite

Sofitel Riyadh Hotel & Convention Centre (Opening Soon), Riyadh, Saudi Arabia

About this role

Butler

Region

Luxury & Lifestyle

Job Description

To act as a hotel ambassador, providing a personal service to guests, fully aware and following the hotel standards and procedures.
To use appropriate materials, equipment and supplies for the smooth run of the butler service operations and to ask for requisitions accordingly.
To use the proper telephone etiquette as per Sofitel standards.
To remain in close contact with guests by interacting with them whenever possible. To be friendly, attentive and stay professional at all times.
To respect the privacy of the guests and the confidentiality of the information
To assist and to coordinate the daily activity with the team & Butler Supervisor and to replace him/her whenever needed.
To personally greet and escort the guests rather than pointing out directions.

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