R

Butler

RAFFLES

onsite

Umluj, Saudi Arabia

About this role

Job Description

Key Roles & Responsibilities:

Personalized Service: Act as the primary point of contact for guests, providing intuitive and personalized assistance from pre-arrival to departure.

Guest Arrival & Departure: Facilitate seamless check-in and check-out experiences within the privacy of the guest’s villa or suite.

Valet Services: Oversee professional packing and unpacking services, garment pressing, and shoe shining to the highest luxury standards.

Food & Beverage Coordination: Manage in-villa dining experiences, including the service of afternoon tea, evening canapés, and private meals, ensuring excellence in presentation.

Experience Curation: Anticipate guest preferences to curate "sensory journeys" and bespoke itineraries, fostering a culture of storytelling around the resort’s offerings.

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