Business Transformation and Change Management, Senior Specialist

Vanguard Job Opportunity

Vanguard is seeking an experienced change management and communications professional to support strategic initiatives that help Vanguard navigate organizational change, business transformation, and enablement efforts. This role partners closely with leaders, stakeholders, and cross-functional teams to develop and execute change strategies, communications, leader readiness activities, and stakeholder engagement plans that drive successful outcomes. This role requires someone who can operate as both a strategist and practitioner, translating complex and evolving business priorities into clear actions that support adoption, understanding, and sustained organizational effectiveness. Success will require the ability to communicate effectively across multiple audiences, leveraging a variety of communication channels, formats, and storytelling techniques to drive engagement and understanding. The ideal candidate will be comfortable working across multiple initiatives simultaneously, consulting with leaders, navigating ambiguity, and building trusted relationships across diverse stakeholder groups.

Job description

Benefits and rewards

Candidates in this role will demonstrate:

• Strategic change management expertise, developing and executing change strategies that help leaders and crews successfully navigate organizational, operational, and business transformation initiatives while driving adoption of new behaviors, processes, and ways of working.
• Stakeholder consulting, communications, and engagement capabilities, building trusted partnerships with leaders, SMEs, and cross-functional partners while translating complex topics into clear, compelling, and audience-focused messages that foster understanding, alignment, and commitment to change.
• Leadership enablement and readiness focus, coaching leaders, facilitating discussions, and developing tools and resources that equip leaders to communicate effectively, support their teams through change, and reinforce desired outcomes.
• Understanding of the people side of change, recognizing how organizational change impacts individuals and teams, proactively identifying adoption risks and resistance points, and developing strategies that promote engagement, ownership,

Candidates in this role will demonstrate:

• Strategic change management expertise, developing and executing change strategies that help leaders and crews successfully navigate organizational, operational, and business transformation initiatives while driving adoption of new behaviors, processes, and ways of working.
• Stakeholder consulting, communications, and engagement capabilities, building trusted partnerships with leaders, SMEs, and cross-functional partners while translating complex topics into clear, compelling, and audience-focused messages that foster understanding, alignment, and commitment to change.
• Leadership enablement and readiness focus, coaching leaders, facilitating discussions, and developing tools and resources that equip leaders to communicate effectively, support their teams through change, and reinforce desired outcomes.
• Understanding of the people side of change, recognizing how organizational change impacts individuals and teams, proactively identifying adoption risks and resistance points, and developing strategies that promote engagement, ownership, and long-term success.
• Comfort navigating ambiguity and complexity, proactively identifying risks, connecting information across workstreams, synthesizing diverse inputs, and driving clarity on evolving priorities and decisions.
• Facilitation and engagement expertise, leading workshops, working sessions, and stakeholder conversations that surface insights, build alignment, and move initiatives forward.
• Adaptive and innovative problem solving, leveraging data, feedback, and emerging tools, including AI-enabled capabilities, to improve communications, drive engagement, and enhance organizational outcomes.

Qualifications and Skills:

• 5+ years of experience in business transformation, change management, or process improvement initiatives.
• Preferred experience with hands-on change management and communication planning within large-scale transformation programs.
• Bachelor's degree (B.E./B.Tech/BBA/BA) or equivalent combination of education and experience required; graduate degree (MBA or M.Tech) preferred.
• Good to have skills include change management methodologies (e.g., ADKAR, Kotter), stakeholder engagement, communication planning, organizational readiness assessment, risk mitigation, and metrics-based success evaluation. Strong interpersonal, facilitation, and executive communication skills are essential, along with cross-functional collaboration and influencing without authority.
• Preferred certifications: Prosci Change Management.
• Ability to operate in a fast-paced, ambiguous environment, acting as a strategic partner to leadership and a tactical guide to project teams

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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Our commitment to you

Vanguard takes the same long-term view of your success—at work and in life—with Benefits and Rewards packages that reflect what you care about, throughout all the phases and stages of your life.

Our Total Rewards programs provide you and your loved ones with wellness support for key areas in your life:

Financial wellness

We're committed to enabling your financial success and provide competitive offers and programs.

Physical wellness

We're committed to providing benefits that support your physical health and wellness.

Personal wellness

We're committed to providing resources that help support the full scope of your life.

Learn more about our complete benefits and rewards package

Our commitment to equal employment opportunity

Vanguard is an equal opportunity employer. Vanguard is committed to providing all crew members a working environment that is free from discrimination, prejudice and bias. Through this Equal Employment Opportunity policy, Vanguard reaffirms its commitment to equal employment opportunity for all applicants and crew members without regard to race, color, national origin or ancestry, religion, gender, sex, sexual orientation, gender identity or expression, age, disability, marital status, veteran or military status. In addition, Vanguard prohibits discrimination based on genetic information, as well as any other characteristic protected by federal, state or local law.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Vanguard. Please inform careers at Vanguard if you need assistance completing this application or to otherwise participate in the application process.

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