Business Systems Analyst

Job title: Business Systems Analyst

Role Overview

The Business Systems Analyst plays a key role in the daily support, maintenance, and enhancement of business systems, as well as the delivery of new system configurations. This position facilitates communication between technical developers and business stakeholders to identify optimal solutions and meet critical project deadlines. Operating within a collaborative team environment, the successful candidate will analyze business requirements, support system testing, and help implement continuous process improvements.

Key Responsibilities

• Participate in functional system design and system configuration activities.

• Develop comprehensive functional documentation for projects and system enhancements.

• Review and evaluate high-level data flows, functional specifications, and database schemas.

• Configure and build systems to meet defined business requirements throughout the development life cycle.

• Write and execute ad-hoc reports and SQL scripts to support data migration and system updates.

• Document system test expectations and perform detailed regression testing of fixes and upgrades.

• Conduct unit testing of configuration and coordinate testing activities with assigned project staff.

• Provide post-implementation troubleshooting, quality assurance, and issue resolution.

• Respond to customer inquiries regarding system functionality and system modification status.

• Required Qualifications

• A minimum of one year of experience in defining and analyzing business requirements, process modeling, functional systems design, configuration, or acceptance testing is required.

• Experience supporting a specific business area such as claims processing, membership processing, or provider relations is also required.

• Prior experience working with Electronic Data Interchange (EDI) files, specifically 834 enrollment and disenrollment transactions is required.

• Technical

Skills

• Proficiency in analyzing technical design documentation, including data flow diagrams and entity relationship models. Experience developing SQL scripts for data updates and utilizing database tools such as MS Access for data review.

• Preferred Qualifications

• A college degree in Computer Science, Mathematics, Business Administration, or a related field. Equivalent professional experience in the healthcare industry may substitute for the degree requirement.

• Demonstrated analytical skills, self-motivation, and the ability to operate effectively in environments with ambiguous requirements.

• Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Benefits

• Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a Health Savings Account, a SupportLinc Employee Assistance Program with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our Welcome Packet as well, which an Everforth Apex team member can provide.

• Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.