About this role
Job title: Business Systems Analysis III
Job Location: Annville, PA Career Level: T40 About The Hershey Company The Hershey Company (NYSE: HSY) is an industry-leading snacks company known for making more moments of goodness through its iconic brands. With a strong portfolio across chocolate, confectionery, and salty snacks, Hershey delights consumers every day. Our beloved brands include Hershey’s, Reese’s, KitKat, Dot’s Pretzels, Jolly Rancher, Twizzlers, Ice Breakers, and more. At Hershey, we are committed to making a meaningful difference in the communities where we live, work, and do business. Guided by our employee value proposition, Lead Today. Create Tomorrow., we empower our people to drive impact now while shaping what comes next. How will you fit in the big picture? The Sr Analyst, Digital Systems plays a critical role in enabling Hershey’s digitally integrated manufacturing strategy at the Annville Fulfillment Center—a state-of-the-art, highly automated facility focused on innovation, reliability, and real-time data-driven operations. In this role, you will serve as the on-site IT/OT technical expert and first responder for digital systems, supporting plant operations, automation platforms, and enterprise technologies. You’ll collaborate across Engineering, Corporate IS, and Operations to deploy and sustain advanced manufacturing and fulfillment solutions.Accountabilities What will you do? Provide plant-level IS/OT support, troubleshooting and resolving issues across SCADA, MES/MOM, and automation systems Support implementation and ongoing maintenance of Ignition SCADA and IIoT-enabled systems Act as a liaison between plant operations, engineering, and corporate IT to ensure seamless system integration and support Execute and troubleshoot SQL queries and support associated databases Support hardware and software environments, including PCs, ser