About this role
Business Systems Administrator
UDRI is seeking a Business Systems Administrator to provide strategic and operational support for the administration, optimization, and governance of the JAGGAER procurement platform. This role combines hands-on system administration with business partnership to support UDRI's enterprise business systems. The position serves as the lead system administrator for UDRI's procurement system, JAGGAER, ensuring system reliability, integration integrity, process efficiency, and continuous improvement. The Business Systems Administrator will work closely with business stakeholders, vendors, and IT teams to support system enhancements, troubleshoot issues, implement new functionality, and maintain compliance with institutional and federal requirements.
Minimum Qualifications:
- Bachelor's degree in Information Systems, Business Administration, Finance, or a related field and 10 years of relevant experience.
- Experience supporting enterprise procurement or source-to-pay platforms.
- Experience administering enterprise business applications, including system configuration, security, and user support.
- Experience managing system integrations and workflow automation.
- Strong analytical, documentation, problem-solving, and stakeholder communication skills.
- Ability to collaborate effectively with cross-functional technical and business teams to identify requirements, implement solutions, and drive continuous process improvement.
- Excellent interpersonal and communication skills, with the ability to effectively interface with a variety of stakeholders, vendors, and technical teams.
- Due to the requirements of our research contracts with the U.S. federal government, candidates for this position must be a U.S. person (i.e., a U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee).
Preferred Qualifications:
- Direct experience with JAGGAER platform administration.
- Experience supporting procurement systems in a research or government contracting environment.
- Familiarity with API-based integrations and middleware solutions.
- Experience supporting systems in environments subject to federal oversight or regulated compliance frameworks.
- Strong understanding of procurement-to-pay and supplier lifecycle management processes.